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Central Kia of Plano
- Automotive
- Plano, TX
About this business
Location details
3401 N Central Expy, Plano, TX, 75023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I (fortunately) did not purchase my Kia from the Plano dealership. I was told however, that I needed to cancel my extended warranty (that should never have been added to my purchase in the 1st place) and that I had to go through the Plano dealership to cancel the warranty. I submitted my cancellation on 01/23/17. I was told by Kia Corporate that it shouldn't take more than 3 weeks to process my cancellation. 2 MONTHS LATER - still waiting. Of course they want to hang on to the warranty as long as possible because that is FRE... read more
I have purchased 2 vehicles from this dealership and each time the service was awesome. Today I was assisted by a man named Ron who claimed to be a manager. He had no customer service skills at all and wreaked of stale cigarettes. He ran my credit 4 times without my permission, not once did they offer to show me vehicles on the lot. They finally brought up one vehicle for me to test drive. But only focused on that vehicle not the other choice I had. When I voiced my concerns he was extremely rude. I asked for my keys and lef... read more
When you 1st arrive to the dealership the salesman doesn't hound you nor pressure you into purchasing a vehicle that you do not want. Also very upfront about down payment and willing to work with you in trying to get you approved.
When people say they hate going to car dealerships, and you ask yourself why. Central Kia of Plano will answer in just about every way they know how. Sketchy salespeople, prices far above msrp, hidden fees, and the cherry on top was waiting over 6 hours to talk to anyone about financing! I guess once they figure they have you hooked, they know you are willing to wait. Very frustrating and unprofessional!
We had the worst nightmare of our life by buying a new car at this dealership. Their finance reps rip you off in general We bought a brand new car with signed price proposal but when we went for the final paperwork, they charged a different price and added up all kinds of unnecessary options and access to jack up their financial greed. When we checked the car invoice and visited them, we were told that the signed price proposal has been shredded and they were unbelievably indecent. Their General Manager was never available d... read more
I bought Optima last 9/21/16 traded in my car which they sold already the payoff still unpaid up to now still I’m paying the monthly terrible experience. I called the General Manager (Fortune O'neal ) SEVEN TIMES nobody return my calls.
About three month ago, we traded in a small Kia for a larger model. They were to pay off the trade-in, etc. I am getting calls from the original finance company that I am past due and now have a 2nd payment due. Also, I have late charges and am being referred to the credit agencies. I have called them at least 8 times during the past 4 days. Nobody will call back. Fortunes O'Neal (General Manager) will talk with me but says it isn't his department. Now he says that the check was cut Oct. 1 but they can't see that it was sent... read more
Don’t ever consider buying a car from Central Kia of Plano! I bought a car from them two months ago and they destroyed my credit by failing to pay off my trade-in vehicle. I called the dealership several times to ask for the general manager and I left him messages. Needless to say, he never returned my calls! I went to the dealership to speak with him face to face and he rudely told me to call the owner. I called the number he gave me and was shuffled endlessly between voice mail and the switchboard. I will never buy a Kia a... read more
They sold me a car that breaks down every other week. I'm not happy with this at all and hope this never happens to anyone else
Frequently asked questions about Central Kia of Plano
How is Central Kia of Plano rated?
Central Kia of Plano has a 4.5 star rating with 6,871 reviews.
When is Central Kia of Plano open?
Central Kia of Plano is open now. It will close at 9:00 p.m.