This profile has been claimed by the business owner or representative.
Central Kia of Plano
- Automotive
- Plano, TX
About this business
Location details
3401 N Central Expy, Plano, TX, 75023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Buyer Beware. Poor Service Center, Bought a used car in 2018. The engine died in 2022. Average service center waits, 3 weeks. Worst car buying experience ever. Sold a car with missing parts. Was given a warranty. Been having issues 2-3 times a year ever since. I have good credit. Their service center treats me poorly, specifically KIRK. After owning three KIAs, I bought a Nissan so I never have to deal with KIRK ever again. Their service center guys are rude, overworked, and don't care about their customers and they've been ... read more
I purchased a new 2022 Kia Forte FE from Central Kia of Plano on February 5, 2022. The vehicle was listed as ‘in transit’ so it was purchased based features listed on the website. Online, it was listed as having satellite radio, which was the only feature I considered non-negotiable. I like my SiriusXM. I verified with the sales rep before agreeing to the deal and specified on the finance paperwork that the deal was valid ONLY with the satellite radio feature. Ten days later, I went to pick up my vehicle and there was no sat... read more
Dissatisfied with the after care service after spending 40K have purchased several vehicles from central. I am still waiting for the spare key to my car, since December. Will not return to this dealership.
Yes, I asked for a free tire rotation since I usually get them at Discount tire free. The service agent said ok but then it wasn't done Not only was it not done but your oil changes are so much more than anyplace else. I really don't understand why your customer service is so poor. Im going to be buying a new Kia at lease end in Sept but going to do my business with Roundrock SW Kia from now on. My whole family drive Kia's and I will pass this along to them.
Probably the worst car buying experience I have ever had. Went to dealship in January, just to get an estimate for my 2013 Soul, saw a Kia Seltos and thought that might be an option. We could not drive one, only got to sit in one.as others (3) had been purchased. Craig suggested we order one, put down a deposit, and it would be about 2 months and bottom line price would be $30,000.We left with no paperwork, only a receipt for the deposit of $500.00. The car came in April 7, which was a Thursday. We went to the dealership, an... read more
Pd cash for car . Didn’t even get to use and in shop now 3 weeks . Worst exp ever
Business response:
Do Not buy used car from them they sold us a piece of crap . Didn’t even get to drive it after purchased been in their shop 3 weeks now . Worst mistake I’ve ever made buying from them . They didn’t even check out the car for problems before selling it
First, I had one bad experience and wanted to talk to the service manager about it in a friendly way to tell them it left a bad taste. I have tried for three days to contact the service manager and left messages...been transferred to everyone but the manager and left messages. No return, more bad taste. I took my car for service as always...asked up front for tire rotation. When I picked it up the tire rotation was not on the ticket. I asked why, they said it's not due. I said I am getting emails saying it is. They said no s... read more
Took care of my needs in an expedited manner. Enjoyed being a repeat customer! Will let others know of your helping ways.
Be careful. They said they rotated our tires and charged us for it but didn’t actually rotate them. Only after us catching it did they rotate them. No apology from the GM or Service Manager, not even a follow up call.
Frequently asked questions about Central Kia of Plano
How is Central Kia of Plano rated?
Central Kia of Plano has a 4.5 star rating with 6,872 reviews.
When is Central Kia of Plano open?
Central Kia of Plano is closed now. It will open tomorrow at 9:00 a.m.