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Central Kia of Plano
- Automotive
- Plano, TX
About this business
Location details
3401 N Central Expy, Plano, TX, 75023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
"I HIGHLY do NOT recommend this place at all. They pretty..." I HIGHLY do NOT recommend this place at all. They pretty much tried to play me and I’m not happy about it. I only went to this place because of their glorified face book ad stating you can trade in and they will pay off your negative equity, ( which they don’t they just roll it over like any other place ) then they also stated low monthly payments no down payment all that. Now I understand my car has a lot of negative equity about 6k after trade in. Ok So tell my ... read more
"Disappointing shopping experience" Poor customer satisfaction commitment of the management level from CENTRAL KIA led to an overall disappointing shopping experience. We purchased a well-equipped Soul Exclaim from CENTRAL KIA which to our disappointment had a 3 inch crack on the bottom right corner of the front bumper fascia. We were assured the small flaw on the otherwise perfect car would be fixed once the sale was finalized and we take delivery of the vehicle (we were issued a “We Owe” note). By the time we pick up the c... read more
"Disappointing experience $800 dollars and a day wasted" Disappointing experience with this dealer… $800 dollars and a day wasted! I had to wait a month to finally write this as I am finally calm enough to do it without using any curse words. Do yourself a favor and be wary of wasting time with this dealer. Unless you’re driving by you may wind up wasting a lot of time and money. I was an out of state buyer and I regret ever getting involved with this dealer. Incompetent people with no human decency. I found a pre-owned vehi... read more
"Dead battery " Battery died in hot parking lot at Walmart on Saturday. It wouldn’t hold a charge. Didn’t have numbers for roadside so we bought a new battery from Autozone. $200. Plano service manager called after getting my message but after we had purchased the battery. He told us the Kia battery was still under warranty and to bring it in. We made an appointment and took the 2017 Sportage in. They replaced the battery, suggested I ask Autozone for a refund, which surprisingly they gave. This is the 5th Kia I have purchas... read more
"Refuses to honor agreement on ordered vehicle" Central Kia of Plano is a dealership that has no shame. They have taken the greed of car sales to a whole new level. Here is a story that speaks for itself. On 3/23/19 I placed a $1,000 “nonrefundable” deposit with Central Kia of Plano on a 2020 SW Telluride w/prestige package. The exterior was white and the interior was dune brown. The deal was for $600 over invoice and a quote of $21,000 on my 2017 Hyundai Santa Fe Sport trade in, after sending pictures. The deal was complete... read more
"Kiaofplano-noway!" The purchasing process was great and salesman was awesome. And the the finance department failed to pay off my trade in which reported late on my credit and cost me $250 out of my pocket after the sale! Even worse the supposedly one person that could have done something about this would not get on phone or call me back! There are too many car dealers around to put up with this.. stay away!
"mixed bag" I received a GREAT deal on the car that I traded for, but I was delayed a day with a promise of some cosmetic repair, and still NOTHING was done until Angel stepped up and at least provided some basic customer care of the purchased vehicle. The car had several bird droppings and dirt all over the roof and there were several paint scratches on the demo vehicle that were promised to be fixed, but were not done. I would recommend this dealership on pricing only, with the exception of Angel seeming to have a good cus... read more
Appointment was at 11:30, was told it would take 2 hours but didn't finish till 3:30. Not once did they tell me it would take longer. Had to hunt down the guy just to find out they didn't have the part and had to go get one. Had better service with Audi and Nissan then at Kia. Wish I never traded in my Toyota for a Kia. Disappointed.
Found a Hyundai Accent on the website and phoned to verify that it was avaiable. Brent asked for the stock number and said he'd check. Sure enough he said it was and scheduled to meet me 45 minutes later. After driving from Downtown Dallas, I asked for Brent who they initially struggled to locate. In the meantime I checked out the car which as promised was pulled up front. The sales manager then came out to try and explain the mistake as the car 'was sold earlier that day'. Crazy after a 45 minute drive and phone call to avo... read more
Frequently asked questions about Central Kia of Plano
How is Central Kia of Plano rated?
Central Kia of Plano has a 4.5 star rating with 6,872 reviews.
When is Central Kia of Plano open?
Central Kia of Plano is closed now. It will open tomorrow at 9:00 a.m.