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Central Kia of Plano
- Automotive
- Plano, TX
About this business
Location details
3401 N Central Expy, Plano, TX, 75023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Doesn't matter what you buy the car for , these days service is everything !!!!! And every time I go there it takes twice the amount of time quoted .today oil change bought a new tire it was 3 hrs !!! I will go to another dealership from now on and if they do not do any better . Will sell my car !!!
Central Kia of Plano has serious problems properly filing paperwork. Our older car was used as a trade in for a leased Kia. Apparently the car was sold to a 3rd party reseller. While in custody of the 3rd party reseller the car received a ticket. It took us 3 visits to the resolve the ticket and get Kia to pay for the ticket. Now it appears the 6 months later the car has still not been taken out of my wife's name. When she went there to question why the Manager on duty was very rude and told my wife she needed to do this her... read more
I bought an older car from Plano Kia about one year ago and purchased the deluxe extended warranty to make sure it was protected since it was a used car. RIP OFF! I paid $1,000 and it covers nothing at all. They are saying we need another engine and have even done 5 oil changes in one year, but there is sludge in the engine they say and therefore is not covered. They supposedly did their full inspection on it too before we purchased it. So how did the sludge get in there? We did all the required oil changes. It was obviously... read more
Walking into Central Kia on Memorial Day 2014, I was terrified. I hate buying cars. My experiences over the years have not been good. I literally get a physical reaction when buying a car; based on those experiences. My husband and I really had no intention of buying a car that day. And we told Mark and Zach that when we walked in. We just wanted to test drive a Sorento. They found a Sorento that had everything in it I would want in a vehicle. We enjoyed talking to Mark and found him to be pleasant and kind to work with. He ... read more
In February I traded in my 09 Sedona for a 2014 Sorento. I thought a smaller car would be safer and easier to drive. Right off I hated the Sorento. I called Zack and he fixed my problem with getting stuff in and out of the back. After driving the Sorento for 4 months I called Zack and told him I still wasn't happy. He said to come on in and he would see what he could do. I came in and left in a 2014 Sedona and I couldn't be happier with my Kia Dealership or Zack Paton!!!!!!!!!!!!!
My daughter was recently in an accident and her car was totaled. She wanted an Optima so we began to look at various dealers in the area. We went to Central against my better judgement since I had dealt with them before and was extremely unhappy with the experience but I thought time had passed and maybe things had improved . Boy was I wrong. We went in and met with Reggie and test drove an Optima. My daughter gave him some information but we specifically told them do not run the credit until we are sure we can make a deal. ... read more
I went to have oil change but instead I left that place very disappointed with the type of customer service they have. A guy named Eduardo asked me how many miles my car had and he started with his speech selling the 50,000 miles maintenance, I was aware of that but I did not want to do it at this time and told him that, Oh boy that is when my nightmare started, he told me that according with his system I have not been doing oil change since March ( no true ) I went somewhere else. Then continue selling tire rotation, I told... read more
My wife was looking to get a new vehicle we had been looking at many different dealerships until she finally found the car that she wanted at a good price, or so we thought. They had about 8 different Kia Souls listed at $15,319 on cars.com they also had some on their own website which was listed as a base model automatic transmission. When she told me about this I decided to give them a call just to confirm the price and availability. When they answered the phone I asked the person which was Norman about the different vehic... read more
I went in on Monday to inquire what kind of vehicle I would qualify with my score. I informed Jeff that I simply wanted my credit ran for that purpose only. Until a deal was reached, I did not want my application sent out. I clearly informed Jeff that I did not want my credit pulled since it had only been pulled by one creditor which is my bank. We'll I get notification yesterday that I have 10 inquiries. I did not agree to any cars that were being offered.
Frequently asked questions about Central Kia of Plano
How is Central Kia of Plano rated?
Central Kia of Plano has a 4.5 star rating with 6,871 reviews.
When is Central Kia of Plano open?
Central Kia of Plano is open now. It will close at 9:00 p.m.