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Cerritos Nissan
- Car Dealers
- Cerritos, CA
About this business
Over the last four decades, Cerritos Nissan has become a go-to L.A. County Nissan dealer, with one of the largest selections of new Nissan cars for sale. Whether you're in need of a new or used Nissan, vehicle maintenance or OEM Nissan parts, we aim to exceed your expectations and earn your business by providing top-quality products at a great value. We offer a large selection of new and pre-owned Nissans, as well as pre-owned cars from other manufacturers. In addition, if you're looking for a trustworthy place to get car re... read more
Location details
18707 E Studebaker Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Come in for a recall on my dad's 2008 Nissan Frontier where the emblem on the steering wheel can corrode and come off in the event of an impact so I take it to them to fulfill the recall and we spend 5 hours waiting for them to say "yea it looks old we can change it but we don't have the part, we'll call you when we do then come back later" so a few days go and I end up calling them and they say they do have it and I make an appointment and it took them another 4 hours to change the emblem.
What started out as a couple of drops of oil after replacing the right aisle seal is now a flood of oil coming from under the front of the vehicle. I will see my trusted Service Advisor Mon 2/19/24 although I have waited a week due to him being on vacation.
The service advisor was poor
Very disappointed they never wash my van and make some excuses all the time Very expensive of coolant service and I think they don't change the engine oil this time Who knows Very disappointed
I had Cerritos Nissan do a synthetic oil change. Also, I had Cerritos Nissan do a coolant flush. Cerritos Nissan was sloppy with the coolant flush. Cerritos Nissan left coolant all over the motor and radiator. Also, Cerritos Nissan did not refill the coolant. I had to go back the next day and wait over two hours for them to correct their problem of not refilling my coolant. Disappointing.
Did not rotate tires as requested, AGAIN! Did not provide a report of the mulitpoint inspection. Did not return calls. Not going back.
I was deeply disappointed by the shoddy complementary car wash. The car came out dripping with water as if they had no towel to wipe it. There was also a wide gap between the notification I received that the car was ready for pick up and the time the car finally came out. Even the customer service ladies at the front were surprised at the long time it took for the car to come out. They stood in the cold with me the entire time as I vented my frustration. Such a breakdown in communication is not good for top notch customer se... read more
Communication & listening skills need work .
Had a horrible experience.
Frequently asked questions about Cerritos Nissan
How is Cerritos Nissan rated?
Cerritos Nissan has a 4.2 star rating with 4,339 reviews.
When is Cerritos Nissan open?
Cerritos Nissan is closed now. It will open at 9:00 a.m.