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18707 E Studebaker Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
service advisor
It is not appropriate to wait 4 hrs for change oil
Business response:
We are concerned to hear about the extended wait time you experienced during your oil change service. Your time is valuable, and we strive to complete oil changes in a much more reasonable timeframe. We would appreciate the opportunity to discuss your experience further and work toward a solution. Please contact our Service Director, John Meyer, at 562-402-2277 so we can address this matter directly.
Terrible. Terrible customer service, Nissan does not believe in their products and will not honor warranties. Service department sucks.
Business response:
We are disappointed to hear that you feel this way about your experience. Your feedback is important to us, as we strive to support every customer who comes through our doors. Please contact our Service Director, John Meyer, at 562-402-2277 so we can discuss your situation and work toward a resolution.
I was promised 2 tanks of gas and only got one and they are supposed to tint my front windows but I keep getting the run around about it!
Business response:
Thank you for your feedback and 4-star rating. We apologize that you only received one tank of gas instead of two as promised, and for the delays with your front window tinting. We want to ensure all commitments to our customers are fulfilled completely. Your feedback helps us improve our service delivery. We value your business at Cerritos Nissan.
Cerritos Nissan has a 4.2 star rating with 4,875 reviews.
Cerritos Nissan is open now. It will close at 9:00 p.m.