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Cesar Fierro

4.7

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7313 reviews
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Benjamin B.'s profile image
Benjamin B. 
3 years ago

Fast and easy refinance 

Jeanette W.'s profile image
Jeanette W. 
3 years ago

Great communication throughout the process. While the closing date was much later than I believe it should have been, the process was very easy and I really liked having the closing documents brought to my home for signature. 

WILLIAM L.'s profile image
WILLIAM L. 
4 years ago

Hire more people like Cesar Fierro. He was very helpful and dealt with me honestly and professionally, unlike most of the other PennyMac reps. I was sent at least 6 'payoff demand statements'. Who needs that many stacks of wasted paper. Thank You 

Kent Larsen S.'s profile image
Kent Larsen S. 
4 years ago

Title company didn't send proper amount to close old loan and I paid more to cover escrow shortage out of closing. Poor math, poor service. No help. No answers, nobody at PennyMac helped and caused me to not have funds for Christmas. My kids thank you for nothing. 

Santiago Rivas J.'s profile image
Santiago Rivas J. 
4 years ago

I would have liked to have a more accurate explanation of the costs involved with the refinance. I believe I would have told your company to take a hike had I known how much you would charge and how confusing the whole process would be. Terrible experience. A lot of contact from agent with no new information provided, basically wasting my time. I hope you sell my account to someone else so I never have to deal your company again. 

DANNY W.'s profile image
DANNY W. 
4 years ago

Excellent customer service. 

DENIS B.'s profile image
DENIS B. 
4 years ago

Cesar was great and my refinance couldn't of been more simple! 

JAMES R.'s profile image
JAMES R. 
4 years ago

Cesar was extremely helpful and answered all questions about the loan 

JEROLD M.'s profile image
JEROLD M. 
4 years ago

Great team to work with 

Frequently asked questions about Cesar Fierro

How is Cesar Fierro rated?

Cesar Fierro has a 4.7 star rating with 313 reviews. 

When is Cesar Fierro open?

Cesar Fierro is closed now. It will open tomorrow at 9:00 a.m.