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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Our experience with PennyMac was great. Our loan was quick and Cesar was very nice. We highly recommend PennyMac and Cesar.
My experience with PennyMac was great from beginning to end.
Cesar was fantastic. Ran into a small problem getting a lawyer to handle the closing. Made an appointment to do this and no one showed up. I got very upset. I called Cesar and he got it straighten away.
I had inaccurate loan documents at closing saying I owed an amount that I didn't owe and had discussed previously to fix. Had to call the loan officer at the day of signing to clear up the fee owed. Asked for an email saying I didn't owe any thing before signing. After signing was completed I spoke again to the loan officer to ensure the fee was correct. Then still received an email from the title company saying I owed a fee to close. Called the loan officer again to clear the matter up.
I had been working with our original lender for 3 months, when I contacted PMac. PMac gave me a better rate and lower payments within a few days, and told me we could close within a month. We decided to go with PMac the day our original lender called to tell us our closing was the very next day (no notice). We terminated our dealings with them and continued our relationship with PMac. Closing was on time, and we were kept updated throughout. Thanks PMac. (Cesar Fierro)
Everything went as planed.
Cesar was great. Thought that the pice for closing was relatively high for me staying with the same company. If you were to improve one thing it would be to stay more competitive with retaining mortgage holders. I almost switched to usaa but Cesar was really cool and helpful. Only thing that made me refinance with penny Mac.
Great experience
Cesar was honest and efficient great to do work with.
Cesar Fierro has a 4.7 star rating with 313 reviews.
Cesar Fierro is closed now. It will open at 9:00 a.m.