This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Very satisfied with my experience
People in general returning my calls
Cesar was great, wonderful even, but the process and the multiple requests for the same documents became tiresome... even for Cesar. It just felt like parts of Pennymac have no clue what is going on in another part of the same company. Pennymac's left hand doesn't know what the right is doing. Streamlining the document process and not attempting to penalize self-employed individuals would make the experience better! Cesar was a pleasure to work with and was always very helpful with everything, but I cannot say the same f... read more
Cesar was fantastic! He was the only person I dealt with at PennyMac who was. I was a current customer. Previous loan officer of 10 years so I know the process well. I stayed with PennyMac for ease of closing. Low DTI, very low LTV and large loan. First loan officer left, no communication. Loan Sat for almost a month and was cancelled. Second loan officer inherited this great loan! Went completely unresponsive! Finally tracked down Cesar around Christmas and he was the ONLY person who would communicate with me. He did everyt... read more
Great!! We had a little confusion at the start but it was great after I got all the papers together. I would recommend PennyMac to everyone!!!!
Cesar did a great job of communicating with me. When he did not have all the answers I received a call back from Cesar. This was an investment property so we had to deal with more moving parts, but Cesar was able to handle the file in great fashion! Thank you Cesar for your help! David Malchow
Communication was excellent and everything was done as promised and on time.
Great service and prompt response to questions. Well done PennyMac team!
The Title company service was very inadequate, communication was poor. It took long time for them to respond if they do.
Cesar Fierro has a 4.7 star rating with 313 reviews.
Cesar Fierro is closed now. It will open tomorrow at 9:00 a.m.