Champion Windows and Home Exteriors of Austin

Odette 

on GuildQuality

13 years ago

My experience was very good, from day one to the final day of installation. The installers were very good. I've had two jobs done. This year I had the gutters done. I don't know if Champion contracts outside workers, though I suppose they did for the gutters. I was very satisfied with the way everyone behaved when they were here. 

Doug H. 

on GuildQuality

13 years ago

The people who installed the window were very professional and safe around my three young children. They were sure to keep things clean, and I really appreciated them for that. 

Regina G. 

on GuildQuality

13 years ago

I was most satisfied with the quality of the windows, they're wonderful. The installation crew was very helpful, professional, and quick. Everybody worked as a team really well. 

Charles F. 

on GuildQuality

4 months ago

Hello Champion, The email I received from you on March 28th stating that my door has been completed and is at the local warehouse ended up being manufactured with the incorrect size. This is after the salesman and installation manager came out and measured the front door. The installation team even showed up with the door on April 4th and after unloading it measured the door one last time only to discover that someone made a mistake "somewhere" and the door ended up manufactured at the wrong size. This mistake could have eas... read more

Review in Johnson City, TX 

on GuildQuality

7 months ago

The timeline was longer than expected 

Heather S. 

on GuildQuality

10 months ago

Terrible project management. Terrible communication. Lack of knowledge. Project has taken more than double the initial timeline, and final inspection is still not complete. I have had to GC much of this project myself and communicate daily or weekly with the city permit office, contractors, and champion management to push this project along. It has been an extremely frustrating and exhausting experience. This process started in March of this year. The project was projected to be completed in July. It is now November, and we ... read more

James M. 

on GuildQuality

a year ago

The flooring was not done by the contractor as promised and contract. 

Ben N. 

on GuildQuality

a year ago

Overall experience wasn’t great even though end product is solid. The process, timing and expectation management couldn’t have been much worse without me cancelling.