Champion Windows and Home Exteriors of Austin

Emad A. 

on GuildQuality

8 years ago

Project took nearly 6 months to complete while promised to be done in 6 to 8 weeks (including license, order material and installation). Also a lot of mistakes due to wrong calculation from their part which cost me to pay more at the end to fix. 

Martin L. 

on GuildQuality

8 years ago

They have not returned any of my phone calls to address any of the issues I have with the windows I had installed. 

William M. 

on GuildQuality

8 years ago

The installers are really good at what they do but the organization and management is bad at keeping the work orders organized and correct. 

Chuck P. 

on GuildQuality

9 years ago

Project took installation crews 3 months to install windows once they arrived on site. 

Craig C. 

on GuildQuality

9 years ago

We have had 2 window installations wirh Champion. Rhe first was great, well done andprmptly as scheduled.The second was a disaster. We were told they would call back with delivery date. Installation crew showed up inannounced next day. Sill repair was qupted, installation crew not notified so dis not have nexessaey marerials. Tested for lead which was positive(and test paid for). Installation crew not notified so qas not avle to take safety precautions taken in first install.Person responsible to check work and sign off had ... read more

Jerry M. 

on GuildQuality

9 years ago

We would not recommend this installation crew. They scuffed up the white vinyl is many places, the door glass is scratched, they did not clean up at all when they finished, the door lock wasn't working properly, the screen door was not adjusted properly. The caulking job was horrible (caulk on the stucco, caulk on the carpet, it was smeared on the wall around the door), a trim piece outside didn't fit (had a big lump under one place), etc.