Champion Windows and Home Exteriors of Boise

Sue J. 

on GuildQuality

11 months ago

We have been more than patient waiting for our windows and patio door to be installed since the original ETA of last December 22, 2023. Deposit of $2,420.40 for the Patio Door and $9,055.20 for windows, a total deposit of $11,475.60. paid on November 2,2023. Windows were finally installed on 7/18/2024 with one incorrect window that should have grids. We have been advised that a correct window with grids has been ordered but have not received an ETA. Additional payments made: ($1210.20 for the Patio Door and $4527.60 for the ... read more

Edith B. 

on GuildQuality

a year ago

windows are good but I have a problem with replacement windows. 

Glen I. 

on GuildQuality

a year ago

THE WINDOWS WERE NOT INSTALLED PROPERLY AND THE SCREENS DO NOT GO DOWN ALL THE WAY. THERE IS A CRACK THAT ALLOWA BUGS TO GET INSIDE THE WINDOW 

Michael M. 

on GuildQuality

a year ago

The initial install went great until the installation crew realized the factory sent the wrong sliding glass door, it opened from the wrong side. I received a call the next day from corporate stating I would see the new door in 5 weeks. 9 weeks later it showed up, without a replacement screen door or any new hardware for the new door. After about 30 minutes of banging around the installer told me the new door doesn't fit in the frame and put the old one back in. I am still waiting to hear from somebody, anybody when the prob... read more

Carolyn P. 

on GuildQuality

a year ago

After removing my original sliding glass door, I was told that the new door was 2 inches shorter. No one EVER mentioned this before. The installer was the one that came to measure and stated that he gave the correct dimensions to the person that ordered the new door. I have tried to contact someone to discuss this and can't get anyone on the phone.