Champion Windows and Home Exteriors of Charlotte

Corie B. 

on GuildQuality

a year ago

I was quoted for the windows and given a small discount for paying cash. Scheduling was easy. Our salesman stated that he would be present on installment day - he was not. Our windows were put in and 4 of the screens needed replaced due to tears. The screens were replaced within the week of calling. The goal of this consultation was to improve the efficiency of our home’s heating/cooling expenses - per our electricity company efficiency review, new windows were the key. We were told by the salesperson that the new champion w... read more

Terri W. 

on GuildQuality

a year ago

No I am not. 

Carl P. 

on GuildQuality

a year ago

This was not a good experience, and I am left stuck with an embarrassing window as the centerpiece of the $22k project. Step 1 - Purchasing the windows was a long session with a used car salesman, complete with multiple "let me check with my manager to see if I can . . ." One condition for a reduction in price was that I had to upload before and after pictures, more on that later. Step 2 - The day after signing the contract, I decided to add one more window. The price of that single window, which was the smallest window, and... read more

Carole T. 

on GuildQuality

a year ago

We appreciate the $1000 refund, but this was more expensive than a new car. The threshold is damaged and the color was incorrect. I would not have taken possession of a new car but had no choice but to take possession of incorrect doors even with the refunded amount. It seems the company should have offered to repaint the doors as was ordered. Now the issue becomes ours. I find this totally not customer friendly. It you had agreed to repaint the doors; I would reconsider this recommendation. 

Review in Charlotte, NC 

on GuildQuality

a year ago

Not quite the pleasant experience overall that we had when Champion built our sunroom in our last house. Everything about that was top notch. This was just so jarringly different.