Champion Windows and Home Exteriors of Columbus

Olu A. 

on GuildQuality

10 years ago

I'm satisfied with the windows and with the workmanship, but the ending result of the lead wasn't satisfying. Champion put all of the windows in my house and I've already spent over $10,000 with them. I think they should have cancelled out the extra $234 because that is just good business. I don't feel like they valued me as a customer while I was spending this kind of money. 

Miriam B. 

on GuildQuality

10 years ago

The high pressure sales technique was really not appreciated. 

Rich K. 

on GuildQuality

10 years ago

Overall experience less than stellar. Poor office mangant in the Columbus office. Misleading warranty coverages and lack of response by senior management. Would not recommend to anybody. 

Glenn F. 

on GuildQuality

11 years ago

I liked the service and the quality of the window. I did not like the service on the flashing or the knowledge they had about what they did for me. I am concerned about my warranty. 

Susan C. 

on GuildQuality

11 years ago

I was very disappointed with the installation of the windows and the follow-up. No one apologized for the poor workmanship or the inconvenience to me. 

Chad L. 

on GuildQuality

11 years ago

Good products, BUT......No one at Champion seems to care that I had to take 2 days off work due to their mistakes, had to wait a total of 13 weeks for a door, inconvenienced my tenants and discounted their rent, apparently wasted my time drafting a 3 page letter, and now more time with this survey.... 

Mary M. 

on GuildQuality

11 years ago

Champion needs to work on their customer service. When they say they're going to complete a job, they need to follow through and check on the customer to make sure the customer is happy. They need to return their phone calls. When they make a contract saying the windows will be installed in 6-8 weeks they need to abide by the contract and not make them wait 11 weeks.