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4717 Broadmoor Ave SE, Grand Rapids, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
There is a disconnect between sales and services. The customer is promised the moon and the sky until they get the signed contract. Service was suppose to be done by the end of July 2024. The project was not completed until April 2025. When I did get the product my glass was damaged. The company did not offer me any discounts or refund a portion of my money for the trouble. If you have an appointment setup I recommend you go somewhere else. I wish I would have went with another company!
There were several mistakes made. I hired a someone to come look at the work ( I’m still not signing off until I have another inspection done). “ Builder “ had to come back twice to fix mistakes, was rude to one of my other workers, asking if they were the inspector. I regret going with Champion.
The service for the replacement door was fantastic. Rick made a mess of wrong pieces work for now. NOTHING in the order was correct! Wrong door and stationary panes. Track for a window, not a door. And hardware was incomplete. I waited over 6 months when the salesperson said it would be done before the colder weather. Now, who knows how much longer it will be? Someone at the factory needs to do better quality control. Thank you, Linda Meana Wilson
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Champion Windows and Home Exteriors of Grand Rapids has a 4.2 star rating with 1,905 reviews.
Champion Windows and Home Exteriors of Grand Rapids is closed now. It will open tomorrow at 9:00 a.m.