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4717 Broadmoor Ave SE, Grand Rapids, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Horrible experience this time
The company failed on many accounts.
I purchased windows in October. The windows were supposed to be installed in January. I ordered 4 windows and one was mismeasured. Took all windows back and when the replacement window for the mismeasured window arrived Champion lost my 3 other windows. Took 8 months to have installed.
Significant delays in receiving windows, cancelled on installation on the day of twice in a row. A complete lack of assistance in scheduling our windows. A gentleman told me to call him back same day for a scheduling conflict and I never got ahold of him again. Tried calling the office several times with no answer, had to have a national customer service representative patch me into the office so I could talk to them
Incredibly slow—still don’t have my screens. No straight answers.
I have been waiting since last July for a repair and I have not heard from anyone. Champion is not going to take care of the problems that I have.
Champion Windows and Home Exteriors of Grand Rapids has a 4.2 star rating with 1,905 reviews.
Champion Windows and Home Exteriors of Grand Rapids is closed now. It will open at 9:00 a.m.