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Champion Windows and Home Exteriors of Greenville
About this business
Communication could have been better.
Business response:
Thank you for your detailed feedback on your experience with Champion of Greenville. We're thrilled that you're happy with the quality of your new room and the excellent work of our installation team. We appreciate your kind words about their professionalism and cleanliness. However, we sincerely apologize for the communication issues and timeline concerns you experienced. At Champion Corporate, we strive for transparency in all aspects of our projects, including realistic timelines. We'll use your feedback to improve our co... read more
I will not be recommending champion to anyone because our installation was not done correctly and now we’re being asked to pay more money to fix it
Business response:
Emily D., I'm deeply sorry for the disappointing experience you've had with Champion of Greenville. We've clearly fallen short of our standards, and I sincerely apologize for the installation issues and lack of communication. I appreciate your positive feedback about James and the windows themselves. However, the problems you've encountered with the installation crew and our customer service are unacceptable. I assure you that we take your concerns seriously and will address them immediately. We'll be reaching out to resolve... read more
The worst work ever. Never know when they are going to show up even if they are told not to come on a certain day they come any way.. nobody listens!’
Business response:
Mary B., I sincerely apologize for the deeply disappointing experience you've had with Champion Corporate and Champion of Greenville. Your feedback about scheduling issues, poor workmanship, and unresponsiveness is alarming and unacceptable. We take your concerns very seriously, especially regarding the quality of work, cleanliness, and communication breakdowns. I assure you that this falls far short of our standards. We're committed to addressing each issue you've raised, from the shoddy workmanship to the scheduling proble... read more
Project made incorrectly and had to be remade. Door hinged on wrong side. Reordered. Not receiving yet
First door built wrong. Second door installed wrong. Whole process took 5 months.
My wife and I are still sitting here three days later convincing ourselves that it was a good investment and that we like it. Rarely do we walk away from a purchase or a project where we are not sure how we feel.
Has been a hassle to get the installation completed correctly. Has taken up about 3 days of my time and the work is still not completed. Was told it would be middle of August before next service call to finish the work and it will take 3 to 4 hours more of my time.
They measured wrong, they ordered wrong type of windows, they won't fix their mistakes. They overcharged me for the one wrong window.
This is the third attempt and finally got it right. Service guy order them on vertical instead on horizontal. The second order came with the wrong number of panes. "The third times a charm!" as they say... The last guy (out of Charlotte) was competent, though crusty in temperament. These windows...
Frequently asked questions about Champion Windows and Home Exteriors of Greenville
How is Champion Windows and Home Exteriors of Greenville rated?
Champion Windows and Home Exteriors of Greenville has a 4.6 star rating with 1,126 reviews.
When is Champion Windows and Home Exteriors of Greenville open?
Champion Windows and Home Exteriors of Greenville might be open. It requires an appointment.