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Champion Windows and Home Exteriors of Knoxville
- Windows Installation
- Knoxville, TN
About this business
Location details
3501 Workman Rd, Suites E & F, Knoxville, TN, 37921, United States
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Champion Windows of Knoxville took my payment, installed two doors with a missing part, and now, I cannot get anyone to replace the missing part. I reached out and they stated they could install the old part for the door as they have limited carpenters who can complete the requested job. I now have a door that I cannot prop open and so it is frustrating.
Never, until they live up to their guarantee. Then I would gladly recommend them.
Business response:
Dear James, We are saddened to hear that you had a less than ideal experience. We pride ourselves in providing great service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will make this right. Please contact us at (513) 327-7338 to resolve this to your benefit and earn back your confidence and trust. Thank you!
I would have given Champion a 5 star rating if the Electrician Champion subcontracted had done his job correctly. If you have used Champion in the Knoxville area, it's more the likely you were sent the same Electrician, so I suggest you ask Champion for all the permits required for the job they did on your project with them. I wish I had done so!
Our window was to be delivered in 6 weeks, after 8 weeks we began to call to check on the window. Finally after 9 weeks we were notified our window was in. Installation was scheduled for 2 weeks later for an afternoon appointment. We called the office to verify the installation could be done in an afternoon, stating they were cutting out a large portion of our wall, we were assured the installation could be completed. When the installers arrived, they wondered why they had such a big window for our replacements. They then de... read more
Not if there are no sales people locally.
Frequently asked questions about Champion Windows and Home Exteriors of Knoxville
How is Champion Windows and Home Exteriors of Knoxville rated?
Champion Windows and Home Exteriors of Knoxville has a 4.2 star rating with 1,191 reviews.
When is Champion Windows and Home Exteriors of Knoxville open?
Champion Windows and Home Exteriors of Knoxville might be open. It requires an appointment.