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Champion Windows and Home Exteriors of Lexington
- Windows Installation
- Lexington, KY
About this business
Location details
2321 Maggard Drive Suite 125, Suite 125, Lexington, KY, 40511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
No, because of the way I was treated between the sale & installation. No one cared that there was a time limit on the loan that expired by the time the windows were finally ready. The first installation date was canceled without my knowledge because the signed extension to the loan was not sent to loan company.
Windows yes … others not so much
There are stains that need to be fixed and I told them that. They told us that they would contact us and they didn't do it. If you lower the top window, the bugs still come in. I told them that, and they said they made a note of it. I like the windows because they are probably good windows.
The installation part was great, but my sales experience was horrible. After the local salesman came to my home I was still undecided. A few days later I was contacted by what I thought was my local salesman since he didn't identify who he was. I signed a contract with Jacob after he told me that Eric would get credit for the sale. This was a lie. Jacob then messed up the contract so bad that my project was put on hold. Jacob didn't even know my project was on hold until I told him. After I let him know how upset I was Jacob... read more
I was told all the windows I ordered had came in. One 3 panel window was no where to be found. I called and left messages for 3 weeks with supervisors and never had one person reach out to me. After three weeks of “looking for the window” they finally reordered it, which took another 3 weeks. Not only was the customer service terrible, I had to have a huge window on the front of the house without blinds for almost two months and completely mismatched from my newly installed windows. I expected much more from such a long, goo... read more
Sales rep gave us a bad first impression when we had to resign contacts twice due to things he forgot and didn’t tell us. Put the entire project behind and it ended up being 5 months late from original estimate. Hard to communicate with office staff on issues and delays. Door itself is nice now that it’s in (besides install issues we had) but we would have to say we would have used another company if we had to do it over again. Would not recommend.
Windows are not the quality demonstrated by salesman. Installation was substandard.
Frequently asked questions about Champion Windows and Home Exteriors of Lexington
How is Champion Windows and Home Exteriors of Lexington rated?
Champion Windows and Home Exteriors of Lexington has a 4.5 star rating with 2,135 reviews.
When is Champion Windows and Home Exteriors of Lexington open?
Champion Windows and Home Exteriors of Lexington is closed now. It will open tomorrow at 8:00 a.m.