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Champion Windows and Home Exteriors of Omaha
- Windows Installation
- Omaha, NE
About this business
Location details
3425 Oak View Dr, Suite 100, Omaha, NE, 68144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I feel like there was a lack of communication. The guy that came to do. Her windows worked very hard, but they was not informed that two of the windows was rotted and need to have wood replaced and secondly, there was a hot tub and they was supposed to brought something to put over the hot tub to keep from standing on it, but likely we had plywood and because they didn’t have wood for the windows. We’re running all over the place checking in our sheds getting a little scrap pieces of wood together for them to make wood for o... read more
Business response:
We apologize for your recent experience. Please email us at cw-reviews@championwindow.com, and a member of our local management team will reach out within 24–48 hours.
My sales person is not very responsive after the sale. One of the windows is not the same as the others
Business response:
Thank you for the kind words, Steven! We're happy to hear your overall experience with us was a good one. We are always here to provide any help you may need. Don't forget to tell your friends and family about us!
The quality of windows is not really good. There are sharp edges on the window handles, black greasy spots on the frames scratches in the frames and other issues with the manufacturing that are less than top notch. The installation was pretty good and the price seems really good. There are just some things that seem like they could be better.
Business response:
We acknowledge your feedback. Thank you for reaching out.
The installers did not finish the job of caulking the trim on the outside of the windows.
Business response:
We sincerely apologize for the negative experience you have encountered. We kindly request that you contact us at cw-reviews@championwindow.com, and a member of our local management team will reach out to you within 24–48 hours.
Windows are great but not happy with installation. I wasn’t told that shade brackets needed to be removed. After the installers left I went into the room and was surprised to find a pile of screws and brackets on the floor. I had to hire a handyman to install the brackets
Business response:
We apologize for your recent experience. Please email us at cw-reviews@championwindow.com, and a member of our local management team will reach out within 24–48 hours.
We had Champion windows installed at our last home. The installation had included a metal tape of some sort which I didn’t see this time. The windows last time weren’t so dirty. The outside frames were painted and the paint that leaked under tape around the glass was not scraped off before installation. I hope we won’t have any water issues in the future in
Business response:
Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding the installation details and the condition of the windows upon completion. We were unable to locate your information with the details provided, but we would like the opportunity to look into this further for you. Please contact us at cw-reviews@championwindow.com , and we’ll be happy to review your situation in more detail.
I purchased and had 17 windows installed. Two of them were incorrectly ordered/measured. I told them not to install them. They were told to install them anyway. I was told to sign the completion form and the two windows would still be replaced at no cost. I received a call from Champion that I need to pay for the two windows to be replaced. I would never recommend this company.
Business response:
We apologize for any inconvenience with the incorrect windows and billing confusion. Please contact us at (402) 317-5529 to resolve this immediately.
I was laid to be the sales person off the bat which pressured us into ordering doors day off because of what we were told lengthy time lines for ordering only to get called less then half the time told to be installed. Door was measured incorrectly to add on which means we are missing a storm door for unknown period of time.
Business response:
We deeply regret the issues you've experienced with Champion Corporate and Champion of Omaha. Your feedback about timeline discrepancies, pressure during sales, and installation problems is invaluable. We're taking immediate steps to address these concerns and improve our service. We'll be in touch soon to resolve the remaining issues and ensure your complete satisfaction.
I asked Champion to discuss some way to replace my door. The color does not work with our house. Crickets from Champion.
Frequently asked questions about Champion Windows and Home Exteriors of Omaha
How is Champion Windows and Home Exteriors of Omaha rated?
Champion Windows and Home Exteriors of Omaha has a 4.4 star rating with 2,877 reviews.
When is Champion Windows and Home Exteriors of Omaha open?
Champion Windows and Home Exteriors of Omaha is open now. It will close at 8:00 p.m.