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Champion Windows and Home Exteriors of San Antonio
- Windows Installation
- San Antonio, TX
About this business
Location details
5914 Business Park, San Antonio, TX, 78218, United States
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I have an issue and no one has called me back about it. I don't like that I have to go through some outside agency to even get to them.
Your supervisor Abel saved the day; about to cancel order!
Business response:
Gloria, we do apologize that you didn't have a good experience and Abel was Abel was able to save the day. We pride ourselves in providing great customer service. Thanks for taking the time out to leave a rating so we can constantly improve.
I feel I didn’t receive the same quality of Windows that Michael Casas Demonstrated in my living room in December 23,2019. I called Mr.Casas and emailed him about my concerns he replied and failed to show up the day he was scheduled to show up, I received no phone call or email or even text that he was not going to make the appointment. Funny when Champion windows was trying to sell me windows man you were blowing up my phone NOW that it’s all done no one cares! phones calls don’t happen when they are supposed to oh and havi... read more
Until I get my problem resolved. I want to get the issue with the financing and the cost resolved.
My installation is still not complete. I ordered 3 electronic pet doors on May 11th. They were “installed” on July 6th but were not functional. One door was not installed properly and the glass window is defective. The staff could not figure out how to program the doors and they re-ordered the window. They instructed me to call a locksmith and have them program the doors and I would be reimbursed my costs. I asked if they had any recommendations for a locksmith and they did not. They did not give me any limitations and repea... read more
Customer service after the sale is lacking.
The installation manager does not follow through with schedule or inspection.
Signed my contract for doors and windows on 04/04/18. Work was completed around 10/15/18, over 6 months to complete the job.
Frequently asked questions about Champion Windows and Home Exteriors of San Antonio
How is Champion Windows and Home Exteriors of San Antonio rated?
Champion Windows and Home Exteriors of San Antonio has a 4.6 star rating with 1,534 reviews.
When is Champion Windows and Home Exteriors of San Antonio open?
Champion Windows and Home Exteriors of San Antonio might be open. It requires an appointment.