This profile has been claimed by the business owner or representative.
Champion Windows and Home Exteriors of St. Louis
- Windows Installation
- Fenton, MO
About this business
Location details
29 Cassens Ct, Fenton, MO, 63026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The Salesperson, Jim Bruemmer, was great. He was very knowledgeable. Dan and Don, the installers, did a great job installing the windows. Working with Champion Windows was great.
From the first visit until the last nail was nailed, they were very professional. I am happy with their workmanship and materials. From the salesperson all the way down to the crew, was very professional. I would recommend them to anyone. If I am ever in need of new windows I would not hesitate to call them again.
I was very happy with Jim at the show room. I was really impressed with his knowledge of windows. The installer was very professional, neat, and clean. It hardly took any time. I was really impressed with his craftsmanship and I am very impressed with the windows.
I find it very satisfying that Champion still utilizes live customer service communications even though we have the technology available to make it all virtual. Talking to a computer for any information or updates is too impersonal for me and I think that is what makes Champion Windows stand out above their competition. They have personalized customer service employees instead of computer programs, which is something I appreciate from a company.
Business response:
We are always trying to make your project with Champion a pleasurable experience. We really do appreciate your business. Thanks for the nice comments.
Champion provides excellent service and an outstanding product. I am really appreciating the energy efficiency of the products. That is why I continue to replace the windows; I can really tell the difference with the heat and cold penetrating the house.
I would recommend Champion to others. They completed the work in a timely and neat manner. The workers were nice and friendly. They definitely knew their product well enough that they could install the product without a hitch.
The product was worth the wait. The installers did a great job. We will definitely go with Champion again, even thought the product came in a few weeks late.
They did a beautiful job. I was very happy, and thankful that it's done. The crew worked very diligently. They knew exactly what they were doing.
I had used Champion 2 times in the past and was very pleased. This time not so much. The installation crew were not professional and did a poor job. I contacted Bob and he and Sean came back out and made a couple of the problems correct but I have 1 window that is hard to open all the way. I have called and texted Bob and have given him ample time to respond but have not heard back from him. I spent a lot of money with Champion. I would not recommend them to anyone. Dave, the saleperson, was extremely nice.
Business response:
We sincerely apologize for the negative experience you have encountered. We kindly request that you contact us at cw-reviews@championwindow.com, and a member of our local management team will reach out to you within 24–48 hours.
Frequently asked questions about Champion Windows and Home Exteriors of St. Louis
How is Champion Windows and Home Exteriors of St. Louis rated?
Champion Windows and Home Exteriors of St. Louis has a 4.4 star rating with 2,193 reviews.
When is Champion Windows and Home Exteriors of St. Louis open?
Champion Windows and Home Exteriors of St. Louis is open now. It will close at 8:00 p.m.