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29 Cassens Ct, Fenton, MO, 63026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The Salesperson, Jim Bruemmer, was great. He was very knowledgeable. Dan and Don, the installers, did a great job installing the windows. Working with Champion Windows was great.
From the first visit until the last nail was nailed, they were very professional. I am happy with their workmanship and materials. From the salesperson all the way down to the crew, was very professional. I would recommend them to anyone. If I am ever in need of new windows I would not hesitate to call them again.
I was very happy with Jim at the show room. I was really impressed with his knowledge of windows. The installer was very professional, neat, and clean. It hardly took any time. I was really impressed with his craftsmanship and I am very impressed with the windows.
I find it very satisfying that Champion still utilizes live customer service communications even though we have the technology available to make it all virtual. Talking to a computer for any information or updates is too impersonal for me and I think that is what makes Champion Windows stand out above their competition. They have personalized customer service employees instead of computer programs, which is something I appreciate from a company.
Business response:
We are always trying to make your project with Champion a pleasurable experience. We really do appreciate your business. Thanks for the nice comments.
Champion provides excellent service and an outstanding product. I am really appreciating the energy efficiency of the products. That is why I continue to replace the windows; I can really tell the difference with the heat and cold penetrating the house.
I would recommend Champion to others. They completed the work in a timely and neat manner. The workers were nice and friendly. They definitely knew their product well enough that they could install the product without a hitch.
The product was worth the wait. The installers did a great job. We will definitely go with Champion again, even thought the product came in a few weeks late.
They did a beautiful job. I was very happy, and thankful that it's done. The crew worked very diligently. They knew exactly what they were doing.
I had used Champion 2 times in the past and was very pleased. This time not so much. The installation crew were not professional and did a poor job. I contacted Bob and he and Sean came back out and made a couple of the problems correct but I have 1 window that is hard to open all the way. I have called and texted Bob and have given him ample time to respond but have not heard back from him. I spent a lot of money with Champion. I would not recommend them to anyone. Dave, the saleperson, was extremely nice.
Business response:
We sincerely apologize for the negative experience you have encountered. We kindly request that you contact us at cw-reviews@championwindow.com, and a member of our local management team will reach out to you within 24–48 hours.
Champion Windows and Home Exteriors of St. Louis has a 4.4 star rating with 2,193 reviews.
Champion Windows and Home Exteriors of St. Louis is open now. It will close at 8:00 p.m.