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Champion Windows and Home Exteriors of St. Louis
- Windows Installation
- Fenton, MO
About this business
Location details
29 Cassens Ct, Fenton, MO, 63026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Beware the “2 free windows” offer. The price will not explain this offer.
No communication job took way to long and gutters still off
I could have had the same type of guys install windows for $400 each window. But we used a reputable company that sold us on a warranty and great satisfaction. We are in love with our windows and the sun beaming on them keeps it cool in our home without shades/curtains. But one of our screens was tore during installation. Honestly if we would have accidentally tore a screen ourselves I'd just let it be or replace it myself. But to have our new windows just put in and find a hole in a screen was unfortunate. No one seems to w... read more
Business response:
Amber K., thank you for your detailed feedback about your experience with Champion of St. Louis. We're thrilled you love your new windows and appreciate their quality. However, we sincerely apologize for the damaged screen and the lack of resolution. This is not the level of service Champion Corporate strives to provide. We take full responsibility and will ensure a new screen is installed promptly. Your concerns about warranty fulfillment are valid, and we assure you this isn't indicative of our usual process. We value your... read more
The salesman was awesome. The installation crew workmanship was questionable at best.
Many quality of work concerns that are still outstanding. If resolved my value will change
Business response:
Brett T., thank you for your detailed feedback on your experience with Champion of St. Louis. We sincerely apologize for the outstanding quality concerns you've highlighted. Your satisfaction is our top priority, and we're committed to resolving these issues promptly. While we're pleased to hear positive feedback about our sales team and office staff, we understand that the unresolved workmanship issues are significantly impacting your overall experience. Please know that we take your concerns seriously and will have our qua... read more
I asked for a breakdown of cost for the windows from my salesman and never received it after being told he would send it. It made me suspicious of what the real cost was versus the sale price I was supposed to have received.
They had a create a "punch list" for areas on the windows that were done poorly both from the factory and from poor install that needed to be repaired. I really was not happy that these supposedly high quality windows needed to be repaired due to poor quality control both at the factory and during install. It has taken over 2 months to get these items corrected to the way they should have been from the start. When I contacted Bob, the install manager, on day of install he was rude and extremely unprofessional so I requested ... read more
First, door took months, then when delivered it was wrong( missed day off work) then they tried to cash check with different amount on check, whole thing with bank, then workers showed up( subbed out) in workout shorts and crocs, 1 worker caught on camera going thru owners belongings . Very unprofessional all the way around
I was been told by the salesman when I signed the contract that it would be done in 3,4 weeks. Two months later I have not heard anything from the company except for the second and third payment. I called couple times and got no answer. Finally I got it installed after 3 months.
Frequently asked questions about Champion Windows and Home Exteriors of St. Louis
How is Champion Windows and Home Exteriors of St. Louis rated?
Champion Windows and Home Exteriors of St. Louis has a 4.4 star rating with 2,193 reviews.
When is Champion Windows and Home Exteriors of St. Louis open?
Champion Windows and Home Exteriors of St. Louis is open now. It will close at 8:00 p.m.