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29 Cassens Ct, Fenton, MO, 63026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The Salesperson, Jim Bruemmer, was great. He was very knowledgeable. Dan and Don, the installers, did a great job installing the windows. Working with Champion Windows was great.
From the first visit until the last nail was nailed, they were very professional. I am happy with their workmanship and materials. From the salesperson all the way down to the crew, was very professional. I would recommend them to anyone. If I am ever in need of new windows I would not hesitate to call them again.
I was very happy with Jim at the show room. I was really impressed with his knowledge of windows. The installer was very professional, neat, and clean. It hardly took any time. I was really impressed with his craftsmanship and I am very impressed with the windows.
I find it very satisfying that Champion still utilizes live customer service communications even though we have the technology available to make it all virtual. Talking to a computer for any information or updates is too impersonal for me and I think that is what makes Champion Windows stand out above their competition. They have personalized customer service employees instead of computer programs, which is something I appreciate from a company.
Business response:
We are always trying to make your project with Champion a pleasurable experience. We really do appreciate your business. Thanks for the nice comments.
Champion provides excellent service and an outstanding product. I am really appreciating the energy efficiency of the products. That is why I continue to replace the windows; I can really tell the difference with the heat and cold penetrating the house.
I would recommend Champion to others. They completed the work in a timely and neat manner. The workers were nice and friendly. They definitely knew their product well enough that they could install the product without a hitch.
The product was worth the wait. The installers did a great job. We will definitely go with Champion again, even thought the product came in a few weeks late.
They did a beautiful job. I was very happy, and thankful that it's done. The crew worked very diligently. They knew exactly what they were doing.
Hugely overcharging, poor installation using undocumented immigrants who didn't even have a driver's license to drive the large truck. We trusted Champion because of three separate replacements done over the last 20 years. We should have gotten other bids. Too late we realized we had agreed to pay $2,000 per window for 8 windows supposedly at 1/2 price for each of them. This would mean that the regular retail price would have to be $4,000 per window which is unheard of locally.
Business response:
Dear Mr. Hamilton, Thank you for taking the time to share your feedback with us. We value your experience and want to make sure your concerns are properly addressed. We would like the opportunity to better understand your concerns and work toward bringing your customer experience up to the standards we strive to provide. Your local Champion of St. Louis office has been made aware of your feedback, and a member of the local team will be reaching out to you within 48 hours to discuss your concerns and determine how we can assi... read more
Champion Windows and Home Exteriors of St. Louis has a 4.4 star rating with 2,264 reviews.
Champion Windows and Home Exteriors of St. Louis is closed now. It will open at 8:00 a.m.