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Charlie Clark Nissan El Paso
- Car Dealers
- El Paso, TX
About this business
Charlie Clark Nissan in El Paso, Texas is a leading provider of new Nissan and quality used cars, trucks, vans, and SUVs. Along with great vehicle sales, Charlie Clark Nissan El Paso makes getting a vehicle easy with fast auto financing and car leases to achieve super low payments. To keep your vehicles in top shape, Charlie Clark Nissan El Paso can fully service and maintain every make and model. Contact us today.
Location details
6451 S Desert Blvd, El Paso, TX, 79932, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
On this occasion the service team at Charlie Clark did not deliver a good service. This has been the worst experience i have had at a dealership. I took our car for an oil change. I left it there at 8:30am when we made the appointment. I left it there and i told them i would pick it up later. They called me at 11:08 am saying that the car was ready. I told the service advisor that i would pick up the car later in a couple of hours. I was able to get there at around 3 P.M. in a rush because i just wanted to pick up our car an... read more
take to long for an oil change. they give you excuses. I went in 11/14 a better experience this time. Lorenzo was nice explained everything even offered to take to the outlet mall awhile my car was being serviced. Andrew the power had excellent customer service. these are the ones you need on your team not the arrogant ones that think they no it all and have no customer service. Thank you Lorenzo and Andrew for finally making this a great experience since 2019!
I feel so let down by this dealership..we purchased our brand new vehicle last year and we were super excited! But it's been in the service department more than with us. We have left in for weeks and they never call us to follow up we are the ones to always have to call to see how it's coming along. But when we always go pick it up the answer is everything looks good. This vehicle is always put away and only used every now and then so how can it be that a brand new vehicle has so many problems but according to service it... read more
Unprofessional sales staff & including some sales floor supervisors, short story I was pre-approved for a particular make/model vehicle just had to sign with finance but it got too late that evening was told to go back next day, so next day staff didn’t answer my calls back come to find out that my vehicle had been sold by the sales staff after it had already been sold to me. Also bad experience with my oil change it took them 2 1/2 hours it would of taken them more time if I hadn’t complained to the service department super... read more
Was under the impression that maintenance service was included but NO it is not so other than oil & filter change you have to pay for ALL scheduled maintenance and services.
very bad service , 3 hours for an oil change
RecommendedI love my car but I hate the wait time for oil chg,3-4 hr wait time,need to set up something in the east side,cuz it is far and waiting is long
Went yesterday 15 mins early since I just got off of work (apt was at 4:30) & I was in the express line for service and no one attended to me, there were cars in front of me that were just parked, no one in them. All workers were just walking by. Then Steven Talamantes was the service assistant and was the worst. I mentioned to him my car was showing “tire maintenance” on the screen hoping to have further information what that means since I know nothing of cars. He just says “well tire maintenance…” no help. After services I... read more
Worst experience I’ve ever had. I’ve been at there dealership for about 3 hours and still no car or any kind of deal.. salesman already started working with someone else while we were waiting. I am very disappointed in my visit.