Charter Senior Living of Charlotte

Patrice S 

on AplaceForMom

2 weeks ago

For over a year my family and I searched for a program that would best suit our mom. I did virtual tours, made multiple phone calls, and narrowed my search down to 2 facilities. My family decided to go with Charlotte Senior Living for several reasons. When I first took the in person tour the atmosphere was warm and calming. The staff and clients smiled and said hello as we passed. It gave a feeling that my mom would be comfortable here. 

Anonymous 

on AplaceForMom

3 weeks ago

We have been very pleased with the caregivers, nursing staff, housekeepers, and all who attend my parents (advanced assisted living) every day. On-site therapy is wonderful also! I do wish there was a dedicated activity room for residents. Facility is convenient to hospital and Dr/ specialist offices. Facility wheelchair transportation is good, but only on Tuesdays and Thursdays. It's a challenge to schedule appointments only on those days. But so far it has worked. 

Anonymous 

on AplaceForMom

a month ago

For the most part they were great but some of the care staff were rude and not kind to the residents. I would recommend it. 

Kristin M 

on AplaceForMom

a month ago

While my parent made the decision to stay at home, the outreach was fantastic and we appreciated the guidance from staff as we navigated long term care. Our outreach partners checked in every few months, listened to me cry, and answered all of my questions. 

Anonymous 

on AplaceForMom

a month ago

Charter Senior living was very helpful. They made me feel very comfortable with taking care of my granddaddy in his last days. The facility was always clean, smelled good and the staff was always professional. 

Michael K 

on AplaceForMom

a month ago

Very attentive and responsive staff and excellent onsite therapy facility. So far I have not encountered any serious concerns and all questions I have had answered in a timely manner. I would recommend them. 

Vicki Poteat 

on AplaceForMom

3 months ago

[name removed] gave the utmost professional presentation offered to me and explained everything of what Charter Memory care had to offer for my loved one. Other facilities failed at the 24/7 assistance needed at this time in my husband’s journey of dementia. 

Jean M 

on AplaceForMom

3 months ago

I am delighted with everything at the memory care unit at Charter. I was warmly welcomed by everyone I met and given great information before Dad moved in. I’ve been supported every step of the way which is particularly helpful as I don’t live in the USA so can’t visit regularly. The fact that Charter isn’t part of a faceless national chain makes it so much more personal, with staff being committed to great communication and openness. In contrast to previous placements, I genuinely don’t feel we are just there to generate in... read more

Anonymous 

on AplaceForMom

5 months ago

I am sad that my husband passed away 3 weeks after admission but during that time he was in 3 different hospitals and was only at Charter for a total of 5 or 6 days. But that said, they took good care of him and me too. I was very impressed of the care the staff gave to their residents. I must tell you that A Place for Mom is the greatest "invention" ever. I was at a high level of stress and getting connected to Place for Mom was a lifesaver. I spread the word about them all the time. And I (and our kids) loved Charter.