Charter Senior Living of Charlotte

Kristin M 

on AplaceForMom

5 months ago

While my parent made the decision to stay at home, the outreach was fantastic and we appreciated the guidance from staff as we navigated long term care. Our outreach partners checked in every few months, listened to me cry, and answered all of my questions. 

Anonymous 

on AplaceForMom

5 months ago

Charter Senior living was very helpful. They made me feel very comfortable with taking care of my granddaddy in his last days. The facility was always clean, smelled good and the staff was always professional. 

Michael K 

on AplaceForMom

5 months ago

Very attentive and responsive staff and excellent onsite therapy facility. So far I have not encountered any serious concerns and all questions I have had answered in a timely manner. I would recommend them. 

Vicki Poteat 

on AplaceForMom

6 months ago

[name removed] gave the utmost professional presentation offered to me and explained everything of what Charter Memory care had to offer for my loved one. Other facilities failed at the 24/7 assistance needed at this time in my husband’s journey of dementia. 

Jean M 

on AplaceForMom

7 months ago

I am delighted with everything at the memory care unit at Charter. I was warmly welcomed by everyone I met and given great information before Dad moved in. I’ve been supported every step of the way which is particularly helpful as I don’t live in the USA so can’t visit regularly. The fact that Charter isn’t part of a faceless national chain makes it so much more personal, with staff being committed to great communication and openness. In contrast to previous placements, I genuinely don’t feel we are just there to generate in... read more

Anonymous 

on AplaceForMom

9 months ago

I am sad that my husband passed away 3 weeks after admission but during that time he was in 3 different hospitals and was only at Charter for a total of 5 or 6 days. But that said, they took good care of him and me too. I was very impressed of the care the staff gave to their residents. I must tell you that A Place for Mom is the greatest "invention" ever. I was at a high level of stress and getting connected to Place for Mom was a lifesaver. I spread the word about them all the time. And I (and our kids) loved Charter. 

Anonymous 

on AplaceForMom

a year ago

Their call buttons for the residents at the beginning didn't work. So the only way to get help was if someone came and checked on my loved one. The facility was taken care of, except for their outdoor areas. The regular staff have been very friendly and are so helpful and provide great care. The meals are average. In December, policies are changing and there will be charge for residents to eat in their rooms. I think the overall cost is average. 

David T Jackson 

on AplaceForMom

a year ago

[names removed]l have been incredibly helpful resources for me during this stressful transition. The way that all the staff interacts with residents and their families shows genuine care and they are legitimate experts at what they do. If you need assistance with any part of the assisted living or memory care transition process, you can rest assured knowing that the team here will absolutely have your back. They will help you to work through any worries you may have about placing your loved one and will build strong friendsh... read more

Zach Donahue 

on AplaceForMom

a year ago

As a third party provider for Charter Senior Living of Charlotte over the last three years, I thoroughly enjoy my time with its seniors, families, and staff on a weekly basis. Charter's care staff are always willing to learn and grow in order to provide the best care and quality of life to its residents. Its location is minutes away from Uptown and South Park making its location very convenient and appealing. Their on site Primary Care Provider helps accommodate and provided timely care for its seniors to avoid frustration o... read more