Charter Senior Living of Charlotte

Anonymous 

on AplaceForMom

5 years ago

Toured the community and had a great experience 

Anonymous 

on AplaceForMom

5 years ago

I was searching for options for my mom while she was in the hospital and I had very limited time to make a decision. I looked at 6 places and The Social was in my top two. I had heard good things about the community through word of mouth. I know they had recently changed management. They had a really nice fish tank. I was looking at shared rooms for my mom and the unit they had I felt was much too small to be shared by two people and only had one closet. 

Anonymous 

on AplaceForMom

5 years ago

The woman that gave us the tour was very knowledgeable and friendly. Other staff we spoke with were also very friendly. Everything looked very clean and tidy. Interactions with residents were very positive. We were particularly impressed with the memory unit. It had a very home like feeling. Many details to make residents comfortable and engaged. 

Anonymous 

on AplaceForMom

6 years ago

Formally a Brookdale property. spoke with [name removed]. Nurse who assessed Dad sent paperwork to corporate for further review. Dad handed nurse a card that he had from Comfort Keepers (inhome service). Hospital nurses said his behaviors were not controlled. She told me to make sure that court yards were internal... he might try to escape by climbing the fence. Has sent patients for a psychiatric facility in SC. She will call me with the name. 

Anonymous 

on AplaceForMom

6 years ago

I was very impressed with what I saw and learned at this facility. This is the first tour. [Name removed] was very knowledgeable and very pleasant. 

Nora Varner 

on AplaceForMom

6 years ago

The Social at Cotswold is a nice place. I'm very happy here. The team members are great they are always willing to help. People are very friendly here. 

Edith Warner 

on AplaceForMom

6 years ago

Everybody is kind. I love the food here at The Social. The best thing I do here at The Social is the exercise. I’m thankful for the team members that work here. 

Doris Taylor 

on AplaceForMom

6 years ago

I love [name removed] she is a great Med Tech. I love all the team members. I love doing exercise and bingo. 

Christian S. 

on AplaceForMom

3 months ago

They don't do laundry, steal sanitary supplies for other residents, and lie about their ability to provide catheter care. The executive director will pass blame and accept zero responsibility.