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Charter Senior Living of Charlotte
- Assisted Living Facilities
- Charlotte, NC
About this business
Location details
3610 Randolph Road, Charlotte, NC, 28211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My family and loved one had a wonderful experience with Charter Senior Living of Charlotte. The staff are wonderful and really were sweet and caring towards my loved one. The community is clean and everyone is friendly. Overall, we would recommend the community to others for their loved ones.
Business response:
Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
This is the place that feels most like family. Beautiful and clean, but most importantly, everyone here is so welcoming and warm. I have been to other communities and lived in other states, but this place is head and shoulders the best I have experienced.
This was a great community, and I loved it. The staff and admissions were wonderful. This was too far for family to visit.
They're very caring people. They had all the right precautions in place for Covid, so we felt safe there. It was a beautiful facility. Both the inside and outside were very well maintained. They had a very robust calendar of activities, which was one of the reasons we chose them, for all of the social opportunities they provided. It was expensive, but definitely worth it.
Business response:
Tynetta - thank you so much for the wonderful review. We love what we do each and every day. Our residents mean everything to us and we are honored that you selected The Social at Cotswold!
Really nice area of town. This facility felt like home, nice front porch, numerous separate areas inside to sit and do things. Our contact person knew most if not all of the residents. All our questions were answered. It was a really positive tour.
Business response:
Thank you so much for touring our community and for the kind words! We hope to see you again soon.
Everyone was very nice. The main caregiver was good and I liked her. The community was comparable in some aspects to Sunrise. Our experience was during the pandemic and short time period.
It wasn't the right place for my loved one; however, if you have a more independent loved one it may work for them. It is beautiful on the outside. I suggest asking additional questions to see if it is a right fit.
Business response:
Thank you for considering The Social at Cotswold as a choice for your loved one. We are sorry that our community was not the right fit; though we do primarily offer assisted living and memory care. We hope that you find the perfect place.
I thought for the most part The Social was really great. The area it is in is great, the staff to patient ratio was good since it was a smaller community, and the activities director was good at encouraging my mom to participate. The staff members here were always friendly and helpful as well. The only issue we had was towards the end, we did have some problems with communication and no one offered any condolences or next steps except for one of her nurses, so that was disappointing to us.
Business response:
We appreciate your review and take all feedback to heart. We would love to have the opportunity to speak with you further about your experience and what we could have done better regarding communicating with you. Please reach out to me at [removed]. Thank you, Lydia Jacob, President
[name removed] gave an excellent review. Pricing is very competitive. The grounds look great.
Business response:
We appreciate the rave review! - The Social at Cotswold Team
Frequently asked questions about Charter Senior Living of Charlotte
How is Charter Senior Living of Charlotte rated?
Charter Senior Living of Charlotte has a 4.1 star rating with 146 reviews.
When is Charter Senior Living of Charlotte open?
Charter Senior Living of Charlotte is open now. It will close tomorrow at 12:00 a.m.