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Charter Senior Living of Charlotte
- Assisted Living Facilities
- Charlotte, NC
About this business
Location details
3610 Randolph Road, Charlotte, NC, 28211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Charter Senior Living of Charlotte is a beautiful community. The renovations are great!!! [name removed] is one of the most respected and resourceful people in the senior industry!! She has a wealth of knowledge and experience!!
Business response:
Hi Jamie, thank you for sharing your positive experience!
My husband has dementia. The staff has allowed him to engage in activities with others, because he’s a people person. They play music and take walks outside. He seems happy there. The facility is very nice and clean.
Business response:
Hi, thank you for sharing your positive experience! We hope you have a great day!
I'd say it was an overall good experience (for the situation) the residents were always clean, I'd say the biggest issue was disappearing items / laundry but that is the nature of memory care I would have liked some fresher / healthier options - I realize it is institutional food but it seemed heavy on fried items at times.
Business response:
Thank you so much again for your feedback! We hope you have a great day!
My sister has only been a resident at Charter for a short period of time, but so far it has been a favorable experience. The previous facility that she was living was good, but the rate increases after the first year became financially draining on her.
Business response:
Hi Pennie, thank you for sharing your experience!
The sales specialist [name removed] is amazing! I was way out of my comfort zone looking for a place for an 87 year old. She has no family - no one. My boss had as her 5th grade homeroom teacher. She has kept in touch after all these years! She didn't respond to calls so we did a wellness check and learned she had fallen and been in her house for 4 days before medics found her. We found her on day 18 at the hospital! I called [name removed] desperately looking for a space for her. I had no idea what her medical concerns were... read more
Business response:
Hi, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!
Friendly caring staff who go out of their way to develop a rapport with their residents. Always responsive. They are completing a renovation. All of the areas that need improvement should improve once the renovation is complete.
Business response:
Thank you for sharing your positive experience! Thank you again for the great review!
My family and loved one had a wonderful experience with Charter Senior Living of Charlotte. The staff are wonderful and really were sweet and caring towards my loved one. The community is clean and everyone is friendly. Overall, we would recommend the community to others for their loved ones.
Business response:
Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
This is the place that feels most like family. Beautiful and clean, but most importantly, everyone here is so welcoming and warm. I have been to other communities and lived in other states, but this place is head and shoulders the best I have experienced.
This was a great community, and I loved it. The staff and admissions were wonderful. This was too far for family to visit.
Frequently asked questions about Charter Senior Living of Charlotte
How is Charter Senior Living of Charlotte rated?
Charter Senior Living of Charlotte has a 4 star rating with 162 reviews.
When is Charter Senior Living of Charlotte open?
Charter Senior Living of Charlotte is open now. It will close tomorrow at 12:00 a.m.