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Chester Brunnenmeyer's Bar & Grill
- Restaurants
- Blue Ridge, GA
About this business
Location details
733 E Main St, Ste A, Blue Ridge, GA, 30513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 4:00 p.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 9:00 p.m. | |
| Sun | 12:30 p.m. to 9:00 p.m. |
Great food Was very accommodating, and the food was great, waiting and waiter was very accommodating and good
Great atmosphere and don't leave without trying the wings! We go every time we're in town
Completely disorganized. Everyone is blaming the kitchen! No one takes ownership of any issue. Always someone else's fault.
If I could give 0 stars I would. We walked up to way too many hostesses for an outside station. I asked if they could accommodate 10, she said we might have to do 5 and 5 which was fine. Mind you we got there a little after 4 pm, their opening time . She said the wait would be over an hour. I said well I'm not sure if the rest of them want to wait that long, but let's go ahead and put us down for 10. I spelled our last name, which is confusing to most people and she typed it in. I went back up there a few minutes later and... read more
Let's start with wait list. We joined and it said we had 15-20 min. Once we arrived, it said we had 5 min. The hostess was pleasant but said it might be longer. After 10 min and the link saying it was zero minutes I went in to ask. A waitress was nearby so she came up to me with a deep sigh and no eye contact. I asked (there were four open and clear tables) and she pointed to one that needed clearing and said it would be 10-15 more minutes. It takes 2 min to clear a table. Finally we were seated (and not at that table but at... read more
Food was good, at least what arrived. Appetizer never showed up, and my wife's food arrived 15 minutes before mine, with no explanation. No one even bothered to check in or give any reason why half of our food was missing. Oh well, glad my wife enjoyed her dinner while I watched. Being 'short staffed' in the kitchen was the excuse. Understandable to an extent, but what isn't is the total lack of remorse or any explanation from the beginning. Only reason 2 stars seems appropriate is due to the food, at least what actually... read more
Let me begin by saying, I've tried to address an ongoing issue directly with the management team, however the issue has yet been resolved. It's not a significant amount but it's the principle of it. As for the food, I have really no complaints. My issue is with my server double dipping on the tip. Upon finishing our meal, I asked for our check. I handed over cash personally to the server. I zero out the tip section so the balance remain the same. A few days later while reconciling my cc, I noticed the amount was not the sam... read more
Business response:
Good Evening Diana, Let me first apologize for the issue you have experienced and for any lack of communication that has taken place. I understand your frustration, and I want to assure you that we take these matters very seriously. I can assure you that once a tip is selected by a guest and the check is closed, our servers cannot edit tips. This is not only a strict, zero tolerance policy we have in place to prevent any discrepancies, it is also a feature of our point of sale system. However, I acknowledge that your exper... read more
Terrible service at hostess. Was not told of different options to accommodate for my party of 8 and instead was waitlisted for hours.
Due to a rude and frustrated hostess (Em) who sat us at a table crowded in by two groups, we requested another table, Em rolled her eyes and abruptly walks away telling us she couldn't reseat us; there were plenty of other tables available. As we decided to leave, they then decided to reseat us. We got attitude again by her throwing down the menus and walking away. That attitude doesn't make for a good experience or lunch. So we left again and had a fantastic lunch at Harvest on Main.
Frequently asked questions about Chester Brunnenmeyer's Bar & Grill
How is Chester Brunnenmeyer's Bar & Grill rated?
Chester Brunnenmeyer's Bar & Grill has a 4.5 star rating with 2,102 reviews.
When is Chester Brunnenmeyer's Bar & Grill open?
Chester Brunnenmeyer's Bar & Grill is closed now. It will open tomorrow at 11:00 a.m.