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Chuze Fitness
- Gyms
- Cypress, CA
About this business
Location details
9851 Walker St, Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 10:00 p.m. | |
| Tue | 4:00 a.m. to 10:00 p.m. | |
| Wed | 4:00 a.m. to 10:00 p.m. | |
| Thu | 4:00 a.m. to 10:00 p.m. | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
Machines that break down NEVER GET FIXED. They put a sign on the machine saying it will be back up and running very soon or something like that but I for months and months I see the same machines with the same signs still not working. It's even more annoying now that all of the new years resolution-ers are taking over the gym and there are so many people waiting for machines! Most of the stationary bikes are old school ones (which is OK for the most part except that most of the pedal straps are broken or totally ripped off... read more
Business response:
Hello Ella, Thank you for sharing your concerns about the broken machines and equipment issues at our gym. We understand your frustration with the machines that have been out of order for extended periods, especially during the busy New Year season when gym usage increases significantly and equipment availability becomes even more crucial for our members. In terms of getting equipment fixed, there are many factors at play both in and out of our control. We acknowledge that the prolonged downtime of equipment is not meeting... read more
The workers at gym particular are great everyone of them hard working and friendly. The girl with short black hair always keeps herself busy. They changed all the tvs to few stupid silly non entertaining shows , rest all sorts of, overdose on sports channels. No more news not to many interesting shows. The guy at front told me management wanted more entertainment. FYI girls yes they love sports , but I never see one glued to the set they are predominantly doing yoga or workout out. Management please give us some news , p... read more
Business response:
Thank you for the wonderful review, Donn! Keep up the great work, and we look forward to seeing you next time! Kind regards, Chuze Fitness
This was my first visit to Chuze. I had to wait 20 minutes to get help because there was only one person working the counter, and four people ahead of me also waiting. I asked if there was anyone else working and they told me no, they were working alone. One person was actually getting a new membership. This is ridiculous. Also people were sitting on the machines reading their iPhones between sets. One person even had a water bottle sitting on the seat of a machine and told me they were saving the machine when I went to move... read more
Business response:
Hello, Thank you for taking the time to leave us a review. We are sorry to hear of your disappointment and we apologize for any lack of customer service you may have experienced. We sent you a direct message to further discuss your concerns and we hope to hear back from you soon. Kindly, Chuze Fitness
The infra red sauna.... I am always hopeful for a zen experience. But never receive one. Why is there no respect for this experience? There are either people giggling and talking loudly, or someone watching an action packed something with speakers loudly..I can go on and on.. I've been 5 times since they've made it public..and I've left early all 5 times. I remember when I joined, they claimed this was a gym where grunting and groaning was not allowed.. Huh! Maybe a Silence please..or Have respect sign is needed inside t... read more
Business response:
Hello Linda, We are sorry to hear of your disappointment regarding our Saunas. We try our best to improve some of our older locations and sometimes this means adding new equipment and amenities. Please email us at info@chuzefitness.com with some additional elaboration so that we can better address any concerns or shortcomings. We’d love to do better but will need your help to better learn. We hope to see you again soon! Warm regards, Chuze Fitness Member Services
Happy 16th birthday Chuze. 16 year old equipment and one maintenance worker. I was told that he is a human being and can only do so much by an employee who was standing at the front counter with 5 additional employees, all doing nothing but chatting. (I have pictures) First of all, I wasn't even saying anything about the maintenance guy so why did she need to say he's a human being??? Recently Machine Pulled a Hammy signs have been placed on equipment at an alarming rate. Today, more than 1/2 of the exercise bikes are inoper... read more
Business response:
Hi Sandy, Thank you for your review! We are sorry to hear about our equipment as well as our TVs! We thank you for bringing this all to our attention. We will be sure to follow up with the onsite leadership team so this can be addressed. Thank you for your feedback and we look forward to seeing you in the club soon! Kindest Regards, Chuze Fitness
Significant decrease in air quality when the gym is at peak hours, being an asthmatic and long covid sufferer I notice this instantly when I can't walk at my usual pace when it's crowded. 5 stars when it's not crowded though.
Business response:
Hello Jacob, Thank you for bringing this to our attention. While the facility can feel warmer during the summer months and at peak hours, we will be sure to follow up with the management team to ensure that the facility is at a safe and comfortable temperature at all times. Thank you again and we look forward to seeing you soon. Kindly, Chuze Fitness
Same group of old people like to hog the corner cable machine by the cardio section of the gym. They're there from 8-11am Monday-Saturday with their low weight half reps completely wasting others peoples time. They often use two machines at once going back and forth completely entitled behavior. If you've been to this gym you'll know who I'm talking about. How about you retire in peace and let the real men work out. Mr. Half rep you know who you are. Grow a pair and actually do a complete set.
Business response:
Hi Ivan, Thank you for the review. We are sorry to hear of your frustrations. We first would like to mention that we appreciate all of our members from all walks of life, and we are so glad that so many people are taking an interest in their physical and mental health. While we understand wait times can negatively affect your workout, we do not have a time limit policy on any of our regular workout equipment. However, if it does become an issue, we recommend stopping by the front desk and one of our team members can ap... read more
Older gym and poor customer service, will promise you something and will not deliver.
Business response:
We're sorry to see this, Janina. We'd love to get some additional info on how we can improve. Please be on the lookout for a DM from us. Kindly, Chuze Fitness Member Services
If you like yappy high school dudes roaming in groups of 6 hogging all the machines then this gym is straight gas 100% valid on god fr fr
Business response:
Hello Nick, We are sorry to hear of your frustration. Here at Chuze, we welcome all members and guests, and we are sorry to hear that the age demographic does not align with your preference. We hope you find a facility that better meets your needs! Kind regards, Chuze Fitness Member Services
Frequently asked questions about Chuze Fitness
How is Chuze Fitness rated?
Chuze Fitness has a 4.5 star rating with 884 reviews.
When is Chuze Fitness open?
Chuze Fitness is open now. It will close at 9:00 p.m.