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Welcome to Your Ford Dealership in Cleveland, TN Cleveland Ford Has Been In Business Since 2003. Since Opening The Store We Have Had One Goal In Mind. Service Our Community And The Surrounding Areas Through Our Sales And Service Departments. We Contribute Our Success In The Cleveland Area Due To Offering The Best Product, Superior Customer Service And Giving Back To Our Community. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as ... read more
2496 S Lee Hwy, Cleveland, TN, 37311, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
"The entire Ford sales department are always nice and..." The entire Ford sales department are always nice and courteous. I've worked with others as well. Phillip, who drives the courtesy car is simply the ....BEST!
"Cleveland Ford, and especially Ryan Martin, are EXCELLENT" Ryan Martin is by far the best service person I have ever dealt with at an automobile dealership in my entire life. He, and Cleveland Ford, have been exceptional in every aspect of maintaining my 2001 Ford F-150 truck.
"Fast and friendly service as usual" When I noticed my truck's battery having an issue, I immediately called my service adviser, Ryan. He quickly looked over my service history for this vehicle to inform me that I had not replaced the battery on this truck. He then scheduled me in immediately and arranged for shuttle service to take me to my office while my truck was serviced. The service time was quick, and before I long Ryan called me to let me know that my vehicle was ready for pick up. He then arranged for the shuttle se... read more
"Everything went great" Everything went great. Ive been doing Business with the for 20 years and I’m going for 20 moor. They treat you like family and call you by name.
"Service was fast and they kept me informed on the progress." I had a break down and the Ford roadside service was stellar. They took my truck to a dealer in Chattanooga and they said it would be two weeks until they could even look at it. I called Eddie Ackerman and he sent a wrecker to get my truck and take it to Cleveland Ford which is where I purchased it. They quickly diagnosed and fixed my truck under warranty. They contacted me several times to keep me updated on the progress and where we stood in the process. I would... read more
"These people are awesome took care of my needs and then..." These people are awesome took care of my needs and then some. Ron penepent was who helped me with my service and he did an awesome job.
"The dealership is a pleasure to visit. Everyone is..." The dealership is a pleasure to visit. Everyone is professional and punctual with appointment times. Questions and concerns are always welcomed. I will shop for my next vehicle at this store..
"Friendly Service Department" Great service from Ryan Martin in the past and with Brian this time. My daughter is a college student and they made her feel comfortable throughout the process. Car was returned to us in a reasonable amount of time.
"Service Visit" I went in for regularly scheduled service - oil change, air filters, and I thought, at 30,000 miles, substantial fluid replacement. However, the technician told me that the fluid replacement was not due until I reached 60,000 miles. His recommendation not to do the unnecessary service saved me a lot of money. It would've been easy for him to do the fluid replacement and make money off me, but he didn't; he did the right thing, for which I am grateful and would thus recommend this dealership's service departme... read more
Cleveland Ford has a 4.9 star rating with 9,239 reviews.
Cleveland Ford is closed now. It will open at 9:00 a.m.