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Cleveland Ford

4.9

About this business

Welcome to Your Ford Dealership in Cleveland, TN Cleveland Ford Has Been In Business Since 2003. Since Opening The Store We Have Had One Goal In Mind. Service Our Community And The Surrounding Areas Through Our Sales And Service Departments. We Contribute Our Success In The Cleveland Area Due To Offering The Best Product, Superior Customer Service And Giving Back To Our Community. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as ... read more

Location details

2496 S Lee Hwy, Cleveland, TN, 37311, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.99,239 reviews
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DMH's profile image
5 years ago

"This company was very friendly and efficient in getting..." This company was very friendly and efficient in getting my Ford Edge repaired and back to me in a very short time. Thanks to Ron Penepent and his staff for all their help. 

Jimmy's profile image
5 years ago

"JD & Ben were amazing!" Great service, listened to what we wanted and worked quickly and diligently to meet our needs. Ben started the process and JD finished the deal while Ben jumped back in at the end! Great young men who are truly customer friendly and service oriented! I’d give 10 stars if I could! Thanks gentlemen!!! You guys are rock stars!!! Kris Stedman was phenomenal in financing but he’s not on the list below!!! 

Rick S's profile image
5 years ago

"Mix up fixed" After they diagnosed my sons truck, Ciji called with a cost of repair. I approved it based on what she told me. When I got to check out, the bill was much more. There was confusion over what was included when she told me over the phone, and I'm sure part of the miscommunication was my fault. But Ciji adjusted the bill to what I thought was fair. That is good customer service. 

Amanda.Russell's profile image
Amanda.Russell 
5 years ago

"Maintenance " The staff here is wonderful, and takes very good care of you and your vehicle! I highly recommend Cleveland Ford for all your car needs! 

Erica M.'s profile image
5 years ago

"Thank you!" The is in excellent condition. The car runs great. I am beyond satisfied with my purchase. The staff continues to be courteous and and caring. 

CheezyPoofz's profile image
CheezyPoofz 
5 years ago

"Ciji will take care of you!" I like to go to the experts for my car service and repair. Who knows my car better than the manufacturer? Not to mention, I can always trust them to use new, certified parts. If you're a single gal like me who knows absolutely nothing about cars, book your appointment with Ciji Peters. She'll keep you informed every step of the way and really take care of you! 

kl's profile image
5 years ago

"Service Ford F-150" I scheduled an appointment for 9 am and arrived early. They quickly took my vehicle back and completed the job quickly. I was not pressured into any other sales pitches. I would recommend this dealer for all your service needs. 

Glen Clayton's profile image
Glen Clayton 
5 years ago

"fast courtious and willing to serve the public. " fast courtious and willing to serve the public. they gave excellent service, faster than quoted and showed a willingness to assist. The service employee was extremely helpful in seeing all the required service was complete and explained the results of all the work. 

Expedition's profile image
Expedition 
5 years ago

"Excellent service by their service personnel." While in vacation in Tennessee our check engine lite came on. Went to the local Ford dealer and Ciji Graham, their service adviser got our vehicle in promptly to find out what was wrong. She also arranged for us to get a rental vehicle while they had my truck. Their service department fixed the problem and got us back on the road in a timely manner at no charge to us. Thanks to Ciji and her professionalism we had very little delay during our vacation and were able to continue o... read more

Frequently asked questions about Cleveland Ford

How is Cleveland Ford rated?

Cleveland Ford has a 4.9 star rating with 9,239 reviews. 

When is Cleveland Ford open?

Cleveland Ford is closed now. It will open at 9:00 a.m.