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Cleveland Ford
- Car Dealers
- Cleveland, TN
About this business
Location details
2496 S Lee Hwy, Cleveland, TN, 37311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Cleveland Ford, and especially Ryan Martin, are EXCELLENT" Ryan Martin is by far the best service person I have ever dealt with at an automobile dealership in my entire life. He, and Cleveland Ford, have been exceptional in every aspect of maintaining my 2001 Ford F-150 truck.
"Fast and friendly service as usual" When I noticed my truck's battery having an issue, I immediately called my service adviser, Ryan. He quickly looked over my service history for this vehicle to inform me that I had not replaced the battery on this truck. He then scheduled me in immediately and arranged for shuttle service to take me to my office while my truck was serviced. The service time was quick, and before I long Ryan called me to let me know that my vehicle was ready for pick up. He then arranged for the shuttle se... read more
"Everything went great" Everything went great. Ive been doing Business with the for 20 years and I’m going for 20 moor. They treat you like family and call you by name.
"Service was fast and they kept me informed on the progress." I had a break down and the Ford roadside service was stellar. They took my truck to a dealer in Chattanooga and they said it would be two weeks until they could even look at it. I called Eddie Ackerman and he sent a wrecker to get my truck and take it to Cleveland Ford which is where I purchased it. They quickly diagnosed and fixed my truck under warranty. They contacted me several times to keep me updated on the progress and where we stood in the process. I would... read more
"These people are awesome took care of my needs and then..." These people are awesome took care of my needs and then some. Ron penepent was who helped me with my service and he did an awesome job.
"The dealership is a pleasure to visit. Everyone is..." The dealership is a pleasure to visit. Everyone is professional and punctual with appointment times. Questions and concerns are always welcomed. I will shop for my next vehicle at this store..
"Friendly Service Department" Great service from Ryan Martin in the past and with Brian this time. My daughter is a college student and they made her feel comfortable throughout the process. Car was returned to us in a reasonable amount of time.
"Service Visit" I went in for regularly scheduled service - oil change, air filters, and I thought, at 30,000 miles, substantial fluid replacement. However, the technician told me that the fluid replacement was not due until I reached 60,000 miles. His recommendation not to do the unnecessary service saved me a lot of money. It would've been easy for him to do the fluid replacement and make money off me, but he didn't; he did the right thing, for which I am grateful and would thus recommend this dealership's service departme... read more
"Great sales, service and parts staff. They are customer..." Great sales, service and parts staff. They are customer friendly and responsive. JD was an excellent salesman. The dealership gave me a grate price on my new Ranger
Frequently asked questions about Cleveland Ford
How is Cleveland Ford rated?
Cleveland Ford has a 4.7 star rating with 11,085 reviews.
When is Cleveland Ford open?
Cleveland Ford is closed now. It will open tomorrow at 9:00 a.m.