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Cleveland Ford
- Car Dealers
- Cleveland, TN
About this business
Location details
2496 S Lee Hwy, Cleveland, TN, 37311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I, Cynthia Wright, went to Ford on May 17th and purchased..." I, Cynthia Wright, went to Ford on May 17th and purchased a Ford Focus. Dave Babbit was the sales person and was very helpful and professional. He assured me that I would love the mileage of the Focus, etc. and after the paperwork was all signed he asked me to return the next day to have the phone linked up to the Sinc. system. I arrived back on 5/18 in the morning and was assisted by Rob Folks, as Dave had to take his wife to a doctor's appointment. Rob had issu... read more
"Went there for service and had the salesman hawking me.he..." Went there for service and had the salesman hawking me.he talked me into driving a new Model got back, got me to his qube and they had a (owner) test drive mine and he comes back and offers me a 500 trade in offer lol for a late 00's truck and since I wouldn't agree to their terms they wouldnt do anything else so I walked. Very bad experience , won't go back to Larry hill ford again they really Will rip u off on your trade!!!
"I purchased a 2010 Hyndai Tucson on 03/15/12. The actual..." I purchased a 2010 Hyndai Tucson on 03/15/12. The actual deal was made on 03/10/12. The 2 salesmen (Larry Simcox and Dustin Hayes) were very pleasant to work with. It was very late when I left the dealership on 03/10 so when I returned on 03/15/ with a check to purchase this vehicle I ask where the "remote" keyless entry key was to the vehicle because all I was given was a regular key. I was told they would look for it as there were many keys there and they would ... read more
"I would not reccomend this dealer to anyone. They waste..." I would not reccomend this dealer to anyone. They waste your time promise you lots and deliver nothing, they said they could not get me approved but I went to another Ford Dealership and was approved for loan up to 35,000 but they could not get me approved. Hmmm
"I went to Larry hill bc I bought an extended warranty w..." I went to Larry hill bc I bought an extended warranty w my car and it was making a noise. I schedule an appt only to wait over an hour for my car to even get looked at. Then a guy tells me that I'm not longer under my warranty and I would need to replace 2 pulleys which would be $240. I then went to another service where I could get a better deal. They ordered the parts put them on and guess what?! That was not the problem!! The problem as actually a small less exp... read more
"I had perches a F350 FX about sixty days a go. the truck..." I had perches a F350 FX about sixty days a go. the truck with in the first week ran hot on my way home. after stopping and letting it cool down ever thing was OK. so I though that the thermostat had stuck. well about two weeks ago the same thing happen gen but this time it was much worse. I broth the truck to the dealer Larry Hill Ford and left it for serves. After about three days we had a price to fix the truck.[ 6000.00] I steal wasn't concern due to Having the... read more
"Ryan Hunter was a good salesman! Very friendly and..." Ryan Hunter was a good salesman! Very friendly and informative. Glad I took the vehicle to a diesel shop before I bought it. Truck was still under warranty and Larry Hill agreed to fix the problems. Service was slow. Service had my truck for a month and I still have not been reinbursed for my rental bill of 2,800.00. Talked to service dept. yesterday and i can pick up 1,500.00 of the money on friday. They still need to give me all the money though.
"I had the worst experience here. The salesman was nice..." I had the worst experience here. The salesman was nice but when we got into the financing office and started talking to victor, i cant remember his last name, he was rude and made a statement about my income that was very offensive and rude. I will never go back to the Import lot again and I do not recommend going to them if your going to spend the time and money to get a car go to the Larry Hill Used car lot. Victor is lucky I forgot his last name because i would h... read more
"In 2008 they sold me a vehicle that had been wrecked and..." In 2008 they sold me a vehicle that had been wrecked and told me it had never been wrecked. The salesman said he check Carfax (at my request) and nothing showed up. However it began having problems throughout the year and I was continiouly mislead about the condition of the car. Finanly last week I took to a dealership closer to my home to have the left tail light replaced again (it burned up the complete unit, not just the bulb less than 3 months prior) The servi... read more
Business response:
We do wish there was more we could do for you in this situation. It is Larry Hill's policy to do all we can for the customer. We will try in the future to ensure this does not happen to any other customers we have.
Frequently asked questions about Cleveland Ford
How is Cleveland Ford rated?
Cleveland Ford has a 4.7 star rating with 11,592 reviews.
When is Cleveland Ford open?
Cleveland Ford is closed now. It will open tomorrow at 9:00 a.m.