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2496 S Lee Hwy, Cleveland, TN, 37311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I was looking for a small low priced car. The dealership..." I was looking for a small low priced car. The dealership had a radio commerical that advertised a 2013 Fiesta for $12,900.00. I called and asked about the car and was told they had two in stock I called back three different times and was told they still had the two cars. When I arrived on site I was shown a car 2013 but the price was 15900, the two i went to look at were sold the day before. The sales manager priced a 2014 Fiesta at the $12,900.00 price because i ... read more
"Joe met me at my vehicle, had it written up for service..." Joe met me at my vehicle, had it written up for service in just a few minutes with no waiting for the person who followed my down to drop it off and I was on my way. Was a little pricey to replace a fan but that's not Joe's fault. Over all service was quick.
"Had two phone contacts with the service department on..." Had two phone contacts with the service department on recalls. One was abrupt/ a little rude. The second was a normal conversation, I was told to show up at 7:30 and they would review the recalls and take a look at another warranty item on the vehicle thats less than a month old, it would take about 10- 15 minutes on the way to work and we could schedule the work to be done. I arrive the next day, work withthe same associate, who seems a little put out about the othe... read more
"It took almost 3 hours for an oil change and all I wanted..." It took almost 3 hours for an oil change and all I wanted to do was hook up the vehicle to the machine so I could get the key less entry code. Tony was my original helper then dropped the ball as I waited, and waited and waited. Jerry Johnson stepped up when I finally came out of the waiting room to find my truck sitting there ready to go. I said I think that is my truck, I have been here almost 3 hours. He verified the time I was checked in, then he took it upon... read more
"I heard a radio advertisement telling about a recent..." I heard a radio advertisement telling about a recent "Power Buy" on 2012 Ford Focus'. I called and spoke with Tisha Little, who was very friendly. Up front I spoke about how I have had credit issues and didn't feel like anything could be done for me. I stressed I didn't want to waste my time or theirs, and if they couldn't do anything for me, it was ok, just tell me. I also let it be known that all I had for a down payment was my trade in. At her suggestion I filled o... read more
"Came in for oil change and multi-point inspection. Told..." Came in for oil change and multi-point inspection. Told them my mustang had the cold shifting issue and to look at changing or replacing the synthetic transmission fluid. I have a metallic clang during moderate acceleration shifts and wasn't sure if it was the exhaust system. (I'm afraid it may be transmission related). Came back to pick up the car later that day and I was told to just let the gearbox heat up in regards to the shifting and could use my stereo while... read more
"Please do not go here! Their Financial Manager copied my..." Please do not go here! Their Financial Manager copied my personal cell phone from our files and called to off me a "job opportunity". I confronted him about this at the dealership and he did not deny it. My husband is in the Military and we are now worried about what else this man is capable of doing with all our personal information! We have had to sign paperwork on a car three times that we have had for over two months! I am so concerned about their practices an... read more
"I bought f 150 ecboost sucks told me gas millage great..." I bought f 150 ecboost sucks told me gas millage great lies lies lies. tryed to buy another truck. they did not even try to do me a good a deal as the first time. they will toss this aside for sure. Steve Finnell 40 words
"We went to look at power buy cars advertised at 0 down..." We went to look at power buy cars advertised at 0 down 199 a month payment for 75 months. The car was priced 13,999. When they got through with us the price was 22.000. We had to pay 5,000 down and still owed 17,000.Bait and switch if you ask me.
Cleveland Ford has a 4.7 star rating with 11,592 reviews.
Cleveland Ford is closed now. It will open tomorrow at 9:00 a.m.