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Cleveland Ford
- Car Dealers
- Cleveland, TN
About this business
Location details
2496 S Lee Hwy, Cleveland, TN, 37311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I went by Larry hill ford at 4 pm for an oil change and..." I went by Larry hill ford at 4 pm for an oil change and they started right away and had me out of there by 430 without having to have an appointment
"I made the unfortunate mistake of going to Larry Hill to..." I made the unfortunate mistake of going to Larry Hill to buy a car. Victor refused to sell me a car that we had a verbal agreement on because "we had expressed our dissatisfaction with the customer service and were going to give him a bad review" that he could not accept. He literally refused to allow me to give him the agreed upon down payment and sign the papers. He continued to verbally put me down until I cried. I went to Marshal Mize and purchased the same ca... read more
"We came in on 12/28/13 to look at a pre owned Mitsubishi..." We came in on 12/28/13 to look at a pre owned Mitsubishi Montero limited. Our sales man was Jason Williams, he was great, just hope he was truly not deceitful as it appears right now. We test drove the vehicle and was overall satisfied. We asked of any wrecks or mechanical problems and was told the car was in great condition that they normally do not sell vehicle with the mileage this had but it was in such great condition they could not resist. Before we even lef... read more
"After our son was in a minor car accident we brought his..." After our son was in a minor car accident we brought his 1997 Honda CRV to Larry Hill Service Center for an estimate on repairs. After about a week of not hearing from anyone, we called and they said that there were too many repairs needed to fix it because they said that the frame was bent. So my husband asked if they could offer us any kind of trade in value for it. They said they would call back that day. After waiting almost 2 weeks for a call, we went down to... read more
Business response:
Taft Butcher sent a private response and stated that he would like to discuss this review with us. He said he gave us the number to his "direct" line. Have tried calling his "direct" line twice. Left messages with the main secretary there at Larry Hill Ford in Cleveland TN. He still has not responded or returned our calls. No surprise. We have certainly come to expect this type of service from this company.
"Quentin went out of his way to make our experience on..." Quentin went out of his way to make our experience on that we would recommend our family to buy a car from him only. quentin helped me to get my proof of my social security income from the internet so that i could purchase my girlfriend Evelyn Evelyn a car.We have purchased a chevy silverado 2 years ago and did not have a good a experience as we did with Quentin.
"My name is Cindy Palmer, I purchased a certified..." My name is Cindy Palmer, I purchased a certified pre-owned 2012 Ford Fusion in November of 2012. My car had been starting every time ever since I bought it. The one day it didn't, I had already been out in it once that day. I needed to make a quick trip to the store, and when I went to start it, all it did was click and dash lights flashed as it did. The next morning I called the service dept. they informed me to call the roadside service to have it towed in. I called the... read more
"My experience with Larry Hill Ford was a very pleasant..." My experience with Larry Hill Ford was a very pleasant one and I would highly recommend that anyone looking to purchase a new or used car, should look no further than Larry Hill Ford. I had just come off a bad situation with another local car dealership. I had just purchased a THIRD new car from another dealership, Marshall Mize Ford, and after just a day and a half, I realized a mistake on the new car I had just purchased. I contacted my salesman and went all the w... read more
"I had a very bad experience with the new car department..." I had a very bad experience with the new car department at Larry Hill. I was driving out of dealership and my daughter wanted to look at a car she liked on the used lot and we were going to go to Chattanooga and look at another Ford dealership for that same model when a very nice man approached us and I told him we were just looking and he began to talk, laugh and cut up with us making us almost forget what we had just gone through so I began to tell Him about our ... read more
"The salesman that we worked with was fantastic! I love my..." The salesman that we worked with was fantastic! I love my new Fiesta. It is exactly what I wanted...great on gas! The problems started after the sale. I was told that I had to schedule an appointment to "learn to use the features". I was pretty sure that I had figured it all out but the man that I talked to said that I had not...so I went to my appointment (I had indeed figured it out) and was treated like I could not possibly understand all of the technology (fe... read more
Frequently asked questions about Cleveland Ford
How is Cleveland Ford rated?
Cleveland Ford has a 4.7 star rating with 11,592 reviews.
When is Cleveland Ford open?
Cleveland Ford is closed now. It will open tomorrow at 9:00 a.m.