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Cleveland Ford
- Car Dealers
- Cleveland, TN
About this business
Location details
2496 S Lee Hwy, Cleveland, TN, 37311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"adequate" Brought Escape in several weeks ago for a no start condition. Replaced battery prior to visit. Charged $ for deductible of service plan. Replaced alternator. Not fixed. Wife and daughter stranded. Not a happy camper.We'll see how this turns out. .update. Went back 03/23. Got me in early. Took a couple of hours, but found a loose ground wire. Cautiously optimistic this is the solution as the starter turns over faster than it ever has..I really want to feel this is a great service center. .03/24. All systems working... read more
"Really Disappointed. " Normally I do not write negative reviews, but this has been a really negative experience. We have never paid this much for a vehicle, always bought used (really used) and drove them forever, taken good care of them. However, we decided to buy (not brand new), but close. So far, we were told the tires were brand new, and found out they were not. We were told they would put on new ones, and they did, totally different kind of tires, so now there are two of one type, and two of another. Had a dust cover ... read more
"never again!!" Liars! If I had $100,000 to spend I wouldn't ever go here again! I was told to bring my trade in even after I told him there was a knocking in the motor. I told him I may have it towed in he said that's fine just get it here. When I got there he asked me to drive it in because it would look better. I got it to the turn in and they had to pull it into the lot with a truck. Then was told there was nothing they could do to help me. Had papers ready to sign because he had told them he wasn't aware of the problems... read more
"salesman wouldn't respond" I went in Saturday Feb 21st. I was immediately pressured in buying. I left with intentions of coming back and buying. My blood sugar dropped & needed to eat. I hard the salesman phone number & sales manager. I text on Monday & never got a response about my trade in. I bought another vehicle today from another dealer in Cleveland. You lost a customer who has purchased several vehicles there. I won't anymore.!
"Charges" I had never been charged Sales Tax on labor before . The bill had sales tax charges on the entire 400.00 bill when parts were only 143.00 . In the past I have only been charged sales tax on the parts never labor . I said something but got no where ???????I trade cars fairly often and have been looking at the new mustangs but I would not trust this dealership now . They did offer me a ride back to my home being that no one could pick me up which was nice and the service dept. guys were friendly . So far my car seems... read more
"unhappy with service center, four of us tried to get somethi" When I first bought my Altama it was used 2009 but in great shape and clean. Every time I put the brakes on it squealed and I took it back, they claimed moister in the brakes. Moister everyday and sometimes it got quieter, but never went away. I took my car back 5 times in 3 months due to " low tire" light on. They would check it out in the service center and say it's ok now and turn the light off. Two weeks later I was back, same problem. I would also remind the... read more
"RIP MALIK LOVE U SON" LARRY HILL I JUST WANT TO TAKE TIME OUT TO TELL U THAT U HAVE AN ANGEL WORKING FOR U...KARYN HAMBY HAS A VERY LOVING SPIRIT...MY GPS GOT ME LOSS..I CALLED SHE WENT OVER AND BEYOND HER JOB FOR AND MY LITTLE GIRL TO GUIDE US THERE...SHE EVEN CAME TO SERVICES WITH A BIG HUG AND SMILE...MY SON GOT KILLED AT 12 RIP MALIK HE SENT AN ANGEL TO GUIDE ME...LOVE U MRS.KARYN HAMBY
"They don't stand by their vehicles." We purchased a Mustang on October 15, 2014 and Wayne made our experience so positive that I wrote a glowing rating for this site. One week later the spoiler on the car fell off. We did nothing to cause it to fall off had it been properly attached. We had a body shop look at it to see if there was previous damage done that we were not informed about. He said the holes where it should have connected to the inside of the bumper had been torn through and, in his opinion, the skid plate (spoi... read more
"good looking out" I spoke to jody months ago and told him what I was looking for. then her calls me out of the blue and says "I got your car. you ready to get it. And I was :)
Frequently asked questions about Cleveland Ford
How is Cleveland Ford rated?
Cleveland Ford has a 4.7 star rating with 11,592 reviews.
When is Cleveland Ford open?
Cleveland Ford is closed now. It will open tomorrow at 9:00 a.m.