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Cleveland Ford

4.7

About this business

Location details

2496 S Lee Hwy, Cleveland, TN, 37311, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.711,592 reviews
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CherylJust's profile image
CherylJust 
13 years ago

"I brought my mother up there to look at the used Corollas..." I brought my mother up there to look at the used Corollas they had in a couple of months ago. The Corolla was not very well priced but my mother liked it anyway so we went in to talk about what we needed to do. They took my mother's credit app and went to check her credit. The salesman came back as said because my mom's credit wasn't the best they needed at least 1400 dollars down. I knew her credit wasn't great because if my step dad's death and resulting bills ... read more

jr.crawford's profile image
jr.crawford 
13 years ago

"I visited Larry Hill Ford because of their radio ads..." I visited Larry Hill Ford because of their radio ads claiming to sell at invoice. They priced their vehicle at invoice as advertised but offered me less than half the value of my trade. I used KBB, Edmunds, and NADA to value my vehicle and based on this research my trade was valued between $10k and $12.4k and I was offered $5k for my trade. I do not plan to return to this dealer. 

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StephanieHarden 
13 years ago

"I purchased a Ford Focus in Februaury, soon after it..." I purchased a Ford Focus in Februaury, soon after it began to leak water, I took it to service, they made a repair but it continued to leak. I returned it and they had it for a week, when I picked up my car, while drving back to work, I noticed a gap between the windshield and the roof of the car and some black hard goop at the top of the windshield, I called service and was told to return my car. I told them I had already taken a lot of time off work and that I would... read more

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Cmaxcy40 
13 years ago

"Cars in ads not on lot at adv price; car we asked for not..." Cars in ads not on lot at adv price; car we asked for not available( they said it had been sold three weeks before and they couldn't get it off their Internet listing). They kept bringing us a deal for a car we said we didn't want. They wouldn't get the keys for the car we wanted to look at, and told us we wouldn't like the paint job. It was the only car on the lot that appeared to have the best price. When they looked at our trade in, the original price of the c... read more

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JMBAILEY 
13 years ago

"Very bad experience @ LARRYHILL IMPORTS with a NISSAN..." Very bad experience @ LARRYHILL IMPORTS with a NISSAN FRONTIER SE/W 4x4 I found online. It was listed at $16,991 with 25,000 Miles on it...so I sent a quote offer/testdrive well I arrive there and was greeted by Tony Walker who I sent my offer to online he referred me to Bill Hamlett So we went for a test drive. Was very happy with the frontier so we started filling out paper work that took 5 1/2 hrs was denied. In that whole time window the only info I could get out... read more

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rivacons 
13 years ago

"Wes did a great job with filling out all the required..." Wes did a great job with filling out all the required paperwork. The only problem I encountered was the $399.50 processing fee that the dealer charged. I felt the add on Cars.com should have indicated that this fee was going to be added. If I had not driven 400 miles to pick up this vehicle I probably would walked out. I do not like to be surprised and felt that Chris should have allerted me to this fact. I also should have been told by Wes as he filled out the paper... read more

ccarr's profile image
ccarr 
13 years ago

"I was very pleased with my salesman( Bill Hudson). There..." I was very pleased with my salesman( Bill Hudson). There was a place on the back bumper that needed to be painted. In dealing with Bill he agreed to have that taken care of, which he did. Problem is, the paint did not match. I took the car back and Bill agreed that it needed to be repainted. There was also overspray all over the body and the chrome. Today I picked my car up and noted that there is still overspray on the chrome and in some places on the body. I wou... read more

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willgaby 
13 years ago

"Two problems: 1) I purchased a car with hail damage...." Two problems: 1) I purchased a car with hail damage. Mike told me that the estimate to repair it was $400 and they would repair it or take that amount off the vehicle. He said that if I took it with the damage and changed my mind, they would repair it for $400. When I called and talked to Wes, he said they would have to look at the car before he could say how much they would charge me. I live about 90 miles away. 2) The car I purchased was a Cadillac CTS. I was told t... read more

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UKfan&fordowner 
13 years ago

"I recently traveled to Tennessee to visit family over..." I recently traveled to Tennessee to visit family over Memorial Day weekend. On the way there, on Friday night, I had a dash light come on indicating a problem with the power steering. On Saturday I called Larry Hill Ford to see if they could look at it for me. This was a warranty repair, but I had not purchased the car from this dealer. I took my car on Saturday and was later informed that my car was not safe to drive. Sheila made arrangements to get me a rental car ... read more

Frequently asked questions about Cleveland Ford

How is Cleveland Ford rated?

Cleveland Ford has a 4.7 star rating with 11,592 reviews. 

When is Cleveland Ford open?

Cleveland Ford is closed now. It will open tomorrow at 9:00 a.m.