Cleveland Ford's cover image

This profile has been claimed by the business owner or representative.

Cleveland Ford

4.7

About this business

Location details

2496 S Lee Hwy, Cleveland, TN, 37311, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.711,592 reviews
Select a rating
dave_in_ooltewah's profile image
dave_in_ooltewah 
11 years ago

"2010 Ford Fusion" Good experience buying a used car. Kept the mickey mouse to a minimum and got the price I wanted. This is the 4th vehicle I have bought from Larry Hill Ford. 

dragontattoo80's profile image
dragontattoo80 
11 years ago

"Review " I am new to the Cleveland area. I moved here because of the beautiful mountains and rivers. I have been thinking of possibly getting a second vehicle that is sporty and will allow me to explore some of the backs roads and terrain that east Tennessee has to offer. Seeing the Larry Hill signs I decide to go and see what my options were. As I pulled into the parking lot this guy comes out looking like his dog just died. He then half heartedly waves at me from his hip and then walked over to me slower than an injured t... read more

rayhood's profile image
rayhood 
11 years ago

"New car buyer" Buyer beware! I was charged much more than the advertised price on the windshield. Look at your paperwork carefully before signing on the lines. Once they have your money they'll let you know the deal is done. You will pay more if you have good credit verses letting them burn you through Ford Motor Credit. They will NEVER sell me another car or anyone I know. Trust me when I say "find another dealership". 

RachelSampson's profile image
RachelSampson 
11 years ago

"Rude rude RUDE" As I drove into Larry Hill's parking lot it looked like a great place to buy a car. There was sign that said "construction sale" and the place was under construction. As I sat in my car I trying to figure out where to park, I noticed a group of salesmen sitting in a gazibo. They were all staring at me, pointing, and nudging each other. Then, while the group of salesmen watched and stared, one sales guy came to my car and demanded that I park by the sign. His tone was harsh and truthfully something about him ... read more

cosmo100's profile image
cosmo100 
11 years ago

"I purchased my Ford Focus from another dealer and I was..." I purchased my Ford Focus from another dealer and I was updating the sync and it crashed. I was working up around the dealership and thought I would stop in and have them look at it or see if it were a easy fix. I had just got off work and walked in to the service center the man at the desk did not make eye contact when he asked what I needed. The whole time I explained to him what was wrong with my car he never looked up. When I ask him if he could check my warran... read more

jorgescagnegatti's profile image
jorgescagnegatti 
12 years ago

"very very happy with larry hill and my sales man kevin..." very very happy with larry hill and my sales man kevin flowers I was marshall mize customer but they lied and they don't keep their promise they tell u when trying to sell u a car they don't have respect for the customer after they sale you a car please everybody make the drive to Cleveland you will see the diference is nice to have a ford dealer near u like larry hill thanks and please make the drive to Cleveland don't waste your time at marshall mize 

jlordtn's profile image
jlordtn 
12 years ago

"Our salesman, Quentin McNabb went above and beyond the..." Our salesman, Quentin McNabb went above and beyond the call of duty working with us on this purchase. My only disappointmant was with majdi awad. When we closed, he added a $700.00 oil change plan which I will most likely never use. His only mention of this was prior to closing he asked me about oil changes. I told him I did my own. At that time he asked me if I would consider using someone if it was cost effective. I answered possibly. When he had me signing the pa... read more

Edwardgorka2004's profile image
Edwardgorka2004 
12 years ago

"Traveling south on vacation, when vehicle started making..." Traveling south on vacation, when vehicle started making noises. Pulled into Larry Hill Imports around 7:30 at night. Mike Fulkerson contacted Clyde Sheets, service manager at Larry Hill Ford at home and made arrangements to have car inspected first thing in morning. He then proceeded to find a motel and arranged for a cab to take us there. Joe Trentham called at 8:00 the next morning. Told us what was wrong and that the parts were ordered for overnight shipping. ... read more

jaceman's profile image
jaceman 
12 years ago

"The first salesman we encountered actually stood in front..." The first salesman we encountered actually stood in front of our car until I rolled down the window to talk. This is " vulture" salesmanship and is very annoying. If I want or need your help, I will ask for you. The second salesman, whom I think was Kevin, was very courteous, and this negative review should in no way reflect his behavior or conduct. I was however very annoyed and offended by the double pricing game they tried to play with us when looking at a 201... read more

Frequently asked questions about Cleveland Ford

How is Cleveland Ford rated?

Cleveland Ford has a 4.7 star rating with 11,592 reviews. 

When is Cleveland Ford open?

Cleveland Ford is closed now. It will open tomorrow at 9:00 a.m.