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CoinZoom
- Financial Services
- Salt Lake City, UT
About this business
Location details
4640 S Holladay Village Plaza, #206, Salt Lake City, UT, 84117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Why I was unable to send out my bitcoin
Business response:
Sounds like a frustrating experience. Please contact us at https://support.coinzoom.com with any specific issues and we will resolve them.
support is awful!
Business response:
Sorry that you've had such a poor experience with our support. If you have any specific concerns, please contact us at https://support.coinzoom.com
I can’t get passed the annual income part, there’s no next button or anything.
Business response:
Please contact us at https://support.coinzoom.com with any specific issues so we can resolve them.
When placing trades: no way to see or calculate how many you can buy or what the fees are so need to be guessing to make a trade. Will take me 3+ attempts to make a trade with the max in my account.
Business response:
Sounds very frustrating. Please contact me directly at https://support.coinzoom.com. You can start a chat or create a support ticket. we would love to help resolve your concerns.
In all my dealing with customer based crypto app this has turned out to be the most difficult. After several attempts to explain to the customer service representative (or robot), it became obviously clear that I would not be given adequate service. I attempted to explain the challenges within the KYC while being stationed overseas, but was only met with same nonsensical response “Unfortunately, there is no more information available.” Highly recommend some other options to assist with your crypto ventures such as apps like ... read more
It isn’t good I did my I’d clearly good many times and my face and still same results please contact support this is one of the worse don’t use it
Business response:
Sounds like a frustrating experience. We are constantly working on updates and improvements. Please contact us directly so we can help you get your account registered. Create a support ticket at https://support.coinzoom.com
FaceID login never works. Email login gets error message half the time. Using key generator to log in every time is a Royal pain.
Business response:
We are constantly working on updates and improvements. We do not get a lot of support tickets reporting issues with FaceID. Please contact us directly so we can help you get your account registered. Create a support ticket at https://support.coinzoom.com
I hope the developers pay attention to the importance of defining the buttons, text fields and parts of the application in order to become compatible with VoiceOver (screen reader for the blind)
Business response:
Sorry to learn that we need improvement in this area. We would love to get your direct input. Please create a support ticket with us at https://support.coinzoom.com so we can improve customers' experience that relies on VoiceOver to interact with apps.
This is a great app! It does all the things I need to manage my crypto and is the easiest to use! Nice job Coinzoom team!
Business response:
We appreciate your input. Please consider sharing our app with your friends. Remember if you have any questions or issues, you reach out to us directly by submitting a support ticket at https://support.coinzoom.com
Frequently asked questions about CoinZoom
How is CoinZoom rated?
CoinZoom has a 3.6 star rating with 216 reviews.
When is CoinZoom open?
CoinZoom is open now. It will close at 5:00 p.m.