COIT Cleaning and Restoration

Joni B. 

on Yelp

11 years ago

Coit carpet cleaning services is a self-proclaimed professional cleaning business and yet their cleaning services are equivalent at best to the other less expensive services offered by many others. They failed to inform of a $110.00 minimum charge and an additional $10.00 service charge when setting up the appointment to get a very small carpeted area cleaned. Save your money and call out an independent cleaner, same results, less frustration. A phone call to the manager even fell short of good customer service. He/she let t... read more

Bonnie A. 

on Yelp

12 years ago

I can't begin to tell you the stress Coit has given me. My four month old sofas are ruined due to the lack of knowledge on how to clean them by Coit. After three attempts and a supervisor running a bush over them I was told it was the way the light shines on them that created a dirty look. One owner admitted the cleaning man had a job over his head even after three attempts to clean them. Mind you, they weren't even dirty, I thought they just needed a spring cleaning, Oh sure, Coit has offered to return my cleaning fee b... read more

Elizabeth Y. 

on Yelp

14 years ago

On 5/6 after being assured by Stan, that COIT technicians were experts in fabric cleaning. I regrettably had my velvet sofa and 2 chairs cleaned. Although labels on the furniture clearly stated use dry cleaning solvent only and brushing of fabric will be required. Jeremy's results were disastrous. On 5/10 Robert and Eddie came to evaluate the damage. Robert assured us it would be corrected. Minimal improvement was achieved and additional color was removed, but numerous bristles were left on the furniture. Robert agree... read more

Crystal H. 

on Yelp

15 years ago

WORST CUSTOMER SERVICE!!! i had an estimate done and recieved a call to see if i still wanted to use their services, so i said yes and that i would call to schedual and they said they would hold onto my estimate until i schedual, so i call to set up my appointment, to find out from the the dumbest girl ever, that my estimate was thrown away, so i asked for a manager, and was told they werent in, and asked when they would be in, to get a genius answer of "i dont know" so i asked to talk to whoever was in charge there right no... read more

Kat P. 

on Yelp

16 years ago

Okay where do I begin? Well about 3-4 months ago I had my carpets cleaned, and it came out great. I only got my 2 front rooms done and is was $117-120. I have been a loyal customer always using COIT and the price has always been about the same. So than the other day I got a coupon for 50% off. So I called Coit for them to come, when I made my appointment I told the lady on the phone, usually my carpets come to about $117, she said as long as the original price is over a $100, I can get use the 50% discount. Okay, Great come ... read more