COIT Cleaning and Restoration

Anthony A. 

on Yelp

8 years ago

They charge around 100% more than other competitors and that was with the discount. Not sure why, other carpet cleaners took around the same time(except for one that I have used), how it was cleaned was the same, and the carpet looked the same as the others after cleaning. 

Karen W. 

on Yelp

9 years ago

This place is a joke stay clear the manager Andrew Rogers along with their onsite estimator are liars I was told my rebuild estimate from Coit would be done today only to find out Bob has the day off so I asked if my estimate was done which it was and asked to email it to me Andrew says no and proceeds to tell me I have an estimate well duh I gave Bob my estimate from AAA which is inaccurate that's why Bob was doing another one but now he is out of office Andrew again says I have an estimate yes the one I gave them so pathe... read more

Judy K. 

on Yelp

9 years ago

If I could go lower, I would. Don't even get me started......one comment made to us by the tech....."it's just going to look like crap", within 5-10 minutes, we were inquiring about cleaning our slate. Not very good customer service. I just couldn't believe he would say something like that. Manager came out but damage was done. Horrible service, horrible ~~ Judy~~ 

Michael O. 

on Yelp

9 years ago

I posted a poor rating for COIT but it was erroniously posted under San Francisco.My bad. I was contacted by COIT HQ and by Yelp HQ. Instead of moving it to the proper geographic area, my post was deleted by Yelp. Let me simply state again. I will not use COIT again, for carpet cleaning. You are better off cleaning your carpet yourself, as my wife and I did with our Bissell steam cleaner. Just saying. 

Ildefonso M. 

on Yelp

9 years ago

Lousy Lousy Job Lousy company Lousy service. Stay away from this rip off company. I live in the Stockton area. There was a 40% promotion to clean carpets. We had just moved and needed our old house carpet cleaned. We called COIT and made an appointment. They came and in less than an hour they were finished and left. I signed thinking it was a good job. I did not see the upstairs because it was still soaking wet. A day later we came back after the carpet had dried. We noticed that the stains that we specifically asked ... read more

Dayna L. 

on Yelp

10 years ago

1st and last time. Coupon my ass. Customers service is a 0 . I'm still stuck with the same problem. Guy was at my house cleaning carpet for 10 minutes. 

Susan M. 

on Yelp

11 years ago

I am so angry that I scheduled a representative to arrive today to give me a quote. They said they would call me to give me a "window" of when to expect them. I did not receive a call so I called them finally at 10:00am to get some information, they promised to call me right back and OF COURSE after a 1/2 hour wait they did not call. I called them again and they told me that someone would be out sometime today but they could not give me a window of time. I'll take my business elsewhere!!!!!!!! 

Linda Y. 

on Yelp

11 years ago

This place sucks! They send a "salesman" who doesn't do anything but try to sell you additional services. I paid $340 for one area rug and a runner - at half price - and they BOTH came back looking exactly the same. Only the area rug was also shrunk to several inches smaller than it was. They COULD have told me that when they gave the estimate instead of burying it in the small print to cover themselves. Also, they left the garbage wrapping the rugs HERE! 

Laura B. 

on Yelp

11 years ago

I just called to get the 30% off any room special the lady said they don't offer that and they add square footage. Their add is an out and out lie!!!