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4210 Kiernan Ave, Modesto, CA, 95356, United States
Get directionsWhile I say overall they are good for vent cleaning and other stuff don't come To My house and clean my grout if you already know I used a grout pen which you should've automatically say don't waste your money I won't be able to help you no they come clean the grout on my tile and it literally looks like before it was cleaned call was for grout and linoleum cleaning which that part was awesome but don't charge me $200 for that a little disappointed feel Like I got robbed of my hard earned money
Less than a month after the cleaning every single stain came back. Every one. I finally took it into my own hands and worked on the stain myself and it hasn't come back. I firmly believe the technician just went though the motions to complete the order. In addition, the manager of the local COIT office called me after seeing my review on yelp. Unfortunately I was at work so I didn't answer. I called back and he didn't answer and of course I didn't get a call back and they did nothing to address the poor service.
Business response:
I am sorry to hear about this experience and would like to correct the situation with you. We do have a 30 day guarantee on our services. If you could send me your name and phone number at info@coitservices.com I will make sure you receive a call Monday when we are back in the office to correct this situation.
I use COIT for carpet cleaning for a while now. I had my appt yesterday and this goes out to Andrew. I had no disappointment in the past but after speaking to you in regards to my complaint you were demeaning & showed no concern to my issue! You questioned me "what should you do about it" when you as a manager are there to fix things to make customers satisfied! I know your customer service has gotten bad with new staff at your office maybe you should consider reevaluating some staff or retraining could help . So today... read more
I have used Coit for their carpet cleaning services for years. I decided to get my air ducts cleaned this year since we are expecting twins. I was told the carpet cleaning and the HVAC cleaning are two departments so this review is purely for the HVAC cleaning. I had told my husband that morning the reason I go with Coit even though they are more expensive is because they clean up after themselves. They started by removing each vent to wash and clean. In doing so, some of the dry wall fell from the ceiling. Since I was getti... read more
I like coit for duct cleaning. But not so much for carpet cleaning. I got stains out of my carpet myself with my little steam cleaner. For professional carpet cleaning i will go elsewhere.
Worst Service Ever!! False Advertisement at it's finest. Guys name was Victor, and we asked him to do our living room and 1 bedroom. He was in finished in less than 20 mins, and claimed that was the best he could do. Wouldn't recommend their services to anyone!
Business response:
Nikolas, I’m sorry to hear these comments. Can you please contact me so we can correct this. If the cleaning wasn’t done correctly we will come back and re clean it. If you are still not satisfied we will refund your money. Andrew Rodgers General Manager 209-345-1236
Coit was hired by my Insurance company to do the finishing work on our home after a toilet overflowed and damaged flooring. Paul Davis did the original drying and damage removal. Coit repaired sheet rock, painted and hired flooring company. 5 months later, January, we inspected the property upon tenants vacating and the floors were buckled through out. We called insurance company who sent us to Coit who sent us to Paul Davis and on and on. We feel the floor wasn't installed properly and there was still moisture on the slab a... read more
I really hardly use Yelp to review a company but I felt I had to! I can't go with no stars because it wont allow me so I will only pick 1 star This started back 1 yr ago when coit was suppose to fix my home repairs from a insurance claim well, they are the worst especially the person that is supposed to be in charge His name is "Andrew" Rude to me and my husband and even admitted to the Insurance company that they didn't do the job correctly, * Didnt finish the Job * Put a lien on my home * The Insurance company no longer u... read more
I hadn't used COIT for 25 years due to a bad experience. I had moved to a new house, new location. So, I thought I'd try it again. My house is three years old, no kids, no pets, and very minimally decorated. I scheduled an appointment on-line for a PM, and was called at 8:00am and asked if they could come by 9:00am. I guess that was MY first mistake. Two bedrooms were "cleaned". I had no idea (my fault), nor did the technician state that I was to move the small basket, and very small 18x18 inches, ottoman. Which, I p... read more
Business response:
Barbara, Thank you for your feedback. I know we spoke this morning and we are refunding you the cleaning. We also are giving you a free cleaning in the future if you do choose to give us another chance. I know we can do a better job and look forward to the opportunity to do so. Andrew Rodgers
COIT Cleaning and Restoration has a 4.6 star rating with 887 reviews.
COIT Cleaning and Restoration is open now. It is open 24/7.