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COIT Cleaning and Restoration

4.6

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Location details

4210 Kiernan Ave, Modesto, CA, 95356, United States

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4.61,011 reviews
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Kendall B.'s profile image
Kendall B. 
rating
3 years ago

Final price held true to quote, which was nice. Booking time was a quick turnaround. The gentlemen who came out were both friendly and professional. Ours was more of a maintenance clean and didn't really have any big obvious stains, so there's no exciting before and after news. But everything looked great and I'm pleased with the job. There was one glaring disappointment, though. Less than a week after our job was complete and paid for, we received a postcard from COIT with a special offer for 40% off any service. This woul... read more

Michael S.'s profile image
Michael S. 
rating
4 years ago

It was an okay service. The job was done. My mom had air duct and dryer vent cleaning at her home in Modesto which hasn't been done for about 20 years since the home was bought 1999 which was well needed. She spent over $1000 to have the service done on a 2300 sq. ft. home, 4 bed, 3 bath. What stuck in my mind was a couple of things. There was 2 vents located at high ceilings in the home. Apparently there was no communication between the person that came in and did the estimate to when the technicians actually did the job a ... read more

April T.'s profile image
April T. 
rating
4 years ago

Terrible experience..Manager is very rude..I hate that I stared with this company...will never use again..beware..... 

Bibi S.'s profile image
Bibi S. 
rating
5 years ago

While I say overall they are good for vent cleaning and other stuff don't come To My house and clean my grout if you already know I used a grout pen which you should've automatically say don't waste your money I won't be able to help you no they come clean the grout on my tile and it literally looks like before it was cleaned call was for grout and linoleum cleaning which that part was awesome but don't charge me $200 for that a little disappointed feel Like I got robbed of my hard earned money 

Vanilla G.'s profile image
Vanilla G. 
rating
5 years ago

Less than a month after the cleaning every single stain came back. Every one. I finally took it into my own hands and worked on the stain myself and it hasn't come back. I firmly believe the technician just went though the motions to complete the order. In addition, the manager of the local COIT office called me after seeing my review on yelp. Unfortunately I was at work so I didn't answer. I called back and he didn't answer and of course I didn't get a call back and they did nothing to address the poor service. 

Business response:

I am sorry to hear about this experience and would like to correct the situation with you. We do have a 30 day guarantee on our services. If you could send me your name and phone number at info@coitservices.com I will make sure you receive a call Monday when we are back in the office to correct this situation. 

chica e.'s profile image
chica e. 
rating
5 years ago

I use COIT for carpet cleaning for a while now. I had my appt yesterday and this goes out to Andrew. I had no disappointment in the past but after speaking to you in regards to my complaint you were demeaning & showed no concern to my issue! You questioned me "what should you do about it" when you as a manager are there to fix things to make customers satisfied! I know your customer service has gotten bad with new staff at your office maybe you should consider reevaluating some staff or retraining could help . So today... read more

Kim N.'s profile image
Kim N. 
rating
5 years ago

I have used Coit for their carpet cleaning services for years. I decided to get my air ducts cleaned this year since we are expecting twins. I was told the carpet cleaning and the HVAC cleaning are two departments so this review is purely for the HVAC cleaning. I had told my husband that morning the reason I go with Coit even though they are more expensive is because they clean up after themselves. They started by removing each vent to wash and clean. In doing so, some of the dry wall fell from the ceiling. Since I was getti... read more

Jill O.'s profile image
Jill O. 
rating
5 years ago

I like coit for duct cleaning. But not so much for carpet cleaning. I got stains out of my carpet myself with my little steam cleaner. For professional carpet cleaning i will go elsewhere. 

Nikolas T.'s profile image
Nikolas T. 
rating
6 years ago

Worst Service Ever!! False Advertisement at it's finest. Guys name was Victor, and we asked him to do our living room and 1 bedroom. He was in finished in less than 20 mins, and claimed that was the best he could do. Wouldn't recommend their services to anyone! 

Business response:

Nikolas, I’m sorry to hear these comments. Can you please contact me so we can correct this. If the cleaning wasn’t done correctly we will come back and re clean it. If you are still not satisfied we will refund your money. Andrew Rodgers General Manager 209-345-1236 

Frequently asked questions about COIT Cleaning and Restoration

How is COIT Cleaning and Restoration rated?

COIT Cleaning and Restoration has a 4.6 star rating with 1,011 reviews. 

When is COIT Cleaning and Restoration open?

COIT Cleaning and Restoration is open now. It is open 24/7.