COIT Cleaning and Restoration

J P. 

on Yelp

3 years ago

Coit will not/cannot remove dog pee odor from carpet. After several attempts cleaning the areas myself using carpet detergent, dishwasher detergent, clothes washer detergent with only limited success, I resorted to calling the professionals at Coit to clean my living room carpet, thinking that if anyone could to the job, they certainly could (WRONG). They told me at the outset that they may not be able to remove the odor but they had an enzyme that should do the trick (no guarantee though). Now that the carpet is dry, I fin... read more

Angela N. 

on Yelp

3 years ago

Made an appointment to get an estimate and the guy called saying it would be 10. He called back saying 11 and then never showed up. We canceled at 11:30!! He calls after we cancelled and says he is 15 minutes away. My husband said we don't need unreliable service! Such a big company and to have employees bringing you down is sad! Coit better get on it and hire reliable people!!! 

Kendall B. 

on Yelp

3 years ago

Final price held true to quote, which was nice. Booking time was a quick turnaround. The gentlemen who came out were both friendly and professional. Ours was more of a maintenance clean and didn't really have any big obvious stains, so there's no exciting before and after news. But everything looked great and I'm pleased with the job. There was one glaring disappointment, though. Less than a week after our job was complete and paid for, we received a postcard from COIT with a special offer for 40% off any service. This woul... read more

Michael S. 

on Yelp

4 years ago

It was an okay service. The job was done. My mom had air duct and dryer vent cleaning at her home in Modesto which hasn't been done for about 20 years since the home was bought 1999 which was well needed. She spent over $1000 to have the service done on a 2300 sq. ft. home, 4 bed, 3 bath. What stuck in my mind was a couple of things. There was 2 vents located at high ceilings in the home. Apparently there was no communication between the person that came in and did the estimate to when the technicians actually did the job a ... read more

April T. 

on Yelp

5 years ago

Terrible experience..Manager is very rude..I hate that I stared with this company...will never use again..beware..... 

Bibi S. 

on Yelp

5 years ago

While I say overall they are good for vent cleaning and other stuff don't come To My house and clean my grout if you already know I used a grout pen which you should've automatically say don't waste your money I won't be able to help you no they come clean the grout on my tile and it literally looks like before it was cleaned call was for grout and linoleum cleaning which that part was awesome but don't charge me $200 for that a little disappointed feel Like I got robbed of my hard earned money 

Vanilla G. 

on Yelp

5 years ago

Less than a month after the cleaning every single stain came back. Every one. I finally took it into my own hands and worked on the stain myself and it hasn't come back. I firmly believe the technician just went though the motions to complete the order. In addition, the manager of the local COIT office called me after seeing my review on yelp. Unfortunately I was at work so I didn't answer. I called back and he didn't answer and of course I didn't get a call back and they did nothing to address the poor service. 

chica e. 

on Yelp

5 years ago

I use COIT for carpet cleaning for a while now. I had my appt yesterday and this goes out to Andrew. I had no disappointment in the past but after speaking to you in regards to my complaint you were demeaning & showed no concern to my issue! You questioned me "what should you do about it" when you as a manager are there to fix things to make customers satisfied! I know your customer service has gotten bad with new staff at your office maybe you should consider reevaluating some staff or retraining could help . So today... read more

Kim N. 

on Yelp

6 years ago

I have used Coit for their carpet cleaning services for years. I decided to get my air ducts cleaned this year since we are expecting twins. I was told the carpet cleaning and the HVAC cleaning are two departments so this review is purely for the HVAC cleaning. I had told my husband that morning the reason I go with Coit even though they are more expensive is because they clean up after themselves. They started by removing each vent to wash and clean. In doing so, some of the dry wall fell from the ceiling. Since I was getti... read more