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Computer Concepts was founded in 2003 offering custom built computers to home users. Very quickly it became clear that people wanted more than just a new computer. Our customers were asking for help with problems and wanted someone to teach them how to use the rapidly changing technology that existed at their fingertips. With 15 years of experience and three store locations later in Williamsburg, Yorktown and Chesapeake, Computer Concepts now offers more than just custom-built computers. Our stores are fully outfitted with ... read more
4324 New Town Ave, Suite A, Williamsburg, VA, 23188, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Wonderful customer service. Went in during COVID with a broken screen on my MacBook Pro: Got it replaced in under two hours and the price was extremely reasonable. The technician realized my logic board had been damaged during a recall repair two years ago. Instructed me to call Apple and request a new logic board. Of course, Apple, denied all fault. The store manager sat on the phone with me and the customer service operator for almost thirty minutes explaining that I couldn’t have caused the damage and the Apple rep... read more
Very knowlegeable, a patient and helpful.
Most importantly they knew what to do to fix a vexing but uncommon problem. The service was considerate and empathetic. I could not have asked for better.
Fast, knowledgeable, courteous and fair pricing. l like working with local businesses.
Ryan was wonderful with my iMac. It turned out that the problem was minor and not in the computer itself, but it took a lot of sleuthing to figure it out. He asked the right questions, which led to the solution, which Apple Care online had not done. I am very pleased to have found a repair facility that I can trust, relatively close to the rural area I live in! Hi RES Photos
Prompt and professional service
Very prompt! They had my computer fixed in a day!
Apple Support directed me to the store in Williamsburg wherein the service was fabulous! While we waited, the Manager answered our questions about computers, etc. I would recommend this store for their knowledge, professionalism and friendliness.
As always they were prompt and professional and took care of everything! Computer concepts should be your one stop shopping and service provider for anything related to Apple or PCs!
Computer Concepts-Williamsburg has a 4.9 star rating with 488 reviews.
Computer Concepts-Williamsburg is open now. It will close at 6:00 p.m.