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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Jesus Q.'s profile image
Jesus Q. 
7 months ago

I use Constant Contact to easily send out email newsletters and promotions. Pros It's easy to use and has great email customization options. Cons The pricing can get high for larger email lists and the reporting could be more detailed. 

Rached J.'s profile image
Rached J. 
7 months ago

Constant contact Pros J'ai particulièrement apprécié la facilité d'utilisation de Constant Contact, rendant la gestion de mes campagnes marketing et de mes listes de contacts intuitive Cons L'interface bien que conviviale, pourrait bénéficier de certaines améliorations ergonomiques pour une expérience utilisateur encore plus fluide 

Rachel I.'s profile image
Rachel I. 
7 months ago

Very Satisfied Regular User A positive experience that never adds extra, unnecessary stress to my marketing efforts. Pros Constant Contact has been the best solution for internal and external newsletters and email campaigns. The customization tools allow us to focus on visuals without losing other necessary functions: contact organization, scheduled sending, etc. I am able to remain consistent with branding and style while simplifying the process of sending thousands of emails at once. Cons The social media scheduling func... read more

Rich C.'s profile image
Rich C. 
7 months ago

Great Small Business ESP Pros My clients who use Constant Contact report a high degree of satisfaction with the results. I have had very little problem with deliverability, and the designer gets better every year. Cons The social media distribution part doesn't work as well as it did. Moreover, be careful if you have Salesforce, because the integration with Salesforce was broken for months without a fix.  

Kelley M.'s profile image
Kelley M. 
7 months ago

Great platform Pros The ease of designing emails, scheduling emails, social media management. The ability to make variations on different social platforms is huge. Creating different contact lists. Tracking open rates and clicks. Just overall a great platform for marketing purposes. Also excellent customer service. Cons Twitter (X) was recently removed and would love to have it added back. But otherwise no complaints about this platform.  

Tembi G.'s profile image
Tembi G. 
7 months ago

Works for being in constant contact with your clients Pros What I liked most about Constant Contact was their platform, it was easy to navigate and figure out how to send email campaigns out. Cons When I was subscribed to them they had a change in their plan that affected my mailing list. Other than that things were fine. 

Alberto N.'s profile image
Alberto N. 
7 months ago

Constant Contact has made it easy for me to create and send marketing emails to my customers. Pros The email templates are customizable and the analytics help me track the success of my campaigns. Cons I wish the pricing was more flexible for small businesses and the contact management tools were more intuitive to use. 

yago I.'s profile image
yago I. 
7 months ago

Constant Contact has made managing my email marketing a breeze! Pros Easy to use, great templates, and excellent customer support. Cons Limited customization options and slightly higher pricing. 

Jessie H.'s profile image
Jessie H. 
7 months ago

Great tool for our Cooperative I'm happy with Constant Contact and we just renewed for another year. Pros Email management is easy to add/remove addresses, whether that's by me or those signed up. I love the social media scheduler feature, I'm able to schedule posts to go to multiple platforms from one program. Cons I miss the calendar. There used to be a calendar that integrated into Outlook so I could see all of my scheduled campaigns. It developed a bug that it's not working in Outlook. It was nice that I didn't have to l... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open on Monday at 9:00 a.m.