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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.53,183 reviews
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Edgar G.'s profile image
Edgar G. 
a year ago

Powerful Email Marketing Platform Great email marketing platform with friendly user interface. Pros Friendly user interface, templates and tracking management. Cons You need enough budget to start an email marketing campaign. 

Luis Guillermo P.'s profile image
Luis Guillermo P. 
a year ago

Great crm tool Pros Constant contact has many tools to communicate effectively with customers. I do like their email marketing and survey tools, Cons The tools are high quality, but it's a bit pricey for my wallet 

S. Andrew N.'s profile image
S. Andrew N. 
a year ago

Variety of templates and Great contact management Pros User friendly interface Good Variety of templates Great Contact management Love the reporting and analytics Cons Quite pricey, limited automation for the price, very restricted A/B testing 

Jennifer E.'s profile image
Jennifer E. 
a year ago

Great software for email management Constant Contact is an incredible tool to manage our meeting members, our meeting minutes and easy to facilitate. The email management tool is better than any other product that I have used in the past. Pros Easy to use and manages email campaigns well. Love the contact list and campaign tracking history. Cost efficient to use for non-profit organization. Love the ability to schedule reminders ahead of time. Cons Calendar is hard to navigate at times.  

John H.'s profile image
John H. 
a year ago

Constant Contact For Small Business Pros I really enjoy the ease of use, especially with sending out a newsletter. Cons The collaboration features could be better. 

Caitlin L.'s profile image
Caitlin L. 
a year ago

Good email and social media management platform Pros Constant Contact's user interface is simple to understand and use no matter what your skill level is and they also offer a vast library of beautiful professionally designed templates to make your posts and emails aesthetically pleasing to your viewers. It also easily integrates with various social media platforms. Cons The cost compared to other services is a bit higher and can be harder for some smaller businesses or individuals to afford. The customer service response ... read more

Sherri-Lee W.'s profile image
Sherri-Lee W. 
a year ago

Constant Contact is an amazing platform with great support! Very satisfied, I have been with them for 10 years. Pros Easy to use, low price point, great support, always updating and creating better options to serve us better. Cons Sometimes the platform is glitchy, but they are always responsive to fix it 

Verified Reviewer's profile image
Verified Reviewer 
a year ago

Easy to use! Pros It's very simple to learn as a new system. Cons The event registration side is a bit more complicated.  

Michael H.'s profile image
Michael H. 
a year ago

Excellent email marketing service for small business Personally I think it's great. Very easy to use drag and drop block style layout system for newsletters. Pros Very future orientated with AI implementation. Impressive support. We typically used email templates as we saw some that worked quickly with minimal formatting. Cons Learning curve is always there with new mail software but it wasn't that bad. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 3,183 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.