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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Tenae K.'s profile image
Tenae K. 
8 months ago

I enjoy the ease of constant contact Pros I really use this for staff meetings and updates. It has been really helpful in keeping everyone in the know. Cons I don’t see any cons to this software. Of course some of the staff don’t enjoy all the extra updates, however it is working exactly how management wants.  

Verified Reviewer's profile image
Verified Reviewer 
8 months ago

Great Product! Pros Easy to deploy for someone that doesn't have much experience. Templates are easy to use and varied. Cons Pricing could be a little less, especially for smaller businesses on a budget. 

Verified Reviewer's profile image
Verified Reviewer 
8 months ago

Great for small business to manage Clients Pros It is easy to set up and manage your email flow and clients to grow your business Cons Less scalable and limited feature set compared to competitors  

Verified Reviewer's profile image
Verified Reviewer 
8 months ago

Constant Contact for Non-Profits Pros Simple and straight-forward to setup and it was very easy to copy old campaigns and re-use them to a new audience. We had a standard template that we would use and just copy to the next event. Cons Paywalls and contact limiting. Once you hit a certain amount of contacts they up-charge you.  

Antonio T.'s profile image
Antonio T. 
8 months ago

Great for our Monthly Newsletter Overall experience over more than 6 years is that this is a great tool which allows you to customize your content to your organizations specific needs, and then just manage the content on the time frame you need to communicate with your constituency. Makes my life easier, that is what a great software should deliver. Pros Love the ability to use the same template BUT totally re-create the content in our monthly newsletter. Cons When pre-created templates were phased out due to the upgrade of ... read more

Russell C.'s profile image
Russell C. 
8 months ago

A way to keep in Constant Contact with donors. Pros Email campaigns are straightforward enough to setup and use. We get a good deal of value out of the contact management portion of the product. Cons Unfortunately for us there is no easy way for our ERP to pass data to Constant Contact through an API so we are stuck exporting and importing lists which can cause us to have data that is mis-matched between the two, but that is more a problem with our ERP. 

Joy M.'s profile image
8 months ago

Email Marketing and MORE I stay with Constant Contact for many reasons, but number 1 is absolutely their customer service. Doesn't get any better than them. Pros I love the customer service; it is fast and easy to get issues solved. Also, it's nice to have the opportunity to market events, take registrations, and follow up with surveys. It's all-inclusive. Cons I have no complaints what so ever with this product/service. Keep up the great work.  

Romina C.'s profile image
Romina C. 
8 months ago

Software molto valido Pros Costant Contact è un valido aiuto per la gestione delle campagne marketing sui principali social network Cons Non ho nulla di particolare che mi sia piaciuto meno. Forse a volte la difficoltà nel capire bene l'andamento della campagna marketing dalla lettura dei dati sintetici 

Melanie M.'s profile image
Melanie M. 
8 months ago

A great way to start your email campaign journey! I am happy with the ease of use and the free features on Constant Contact can get you pretty far with setting up your business. It allows you to take things at your own pace, start growing your list, and provides options to help you keep growing. Pros It is easy to use for new business owners but still offers tons of features to grow. I like that you can use it to send out campaigns as infrequently or frequently as you like. It has great tools for building your readership by ... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open on Monday at 9:00 a.m.