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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.53,183 reviews
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George J.'s profile image
George J. 
11 months ago

Advertising with ease A+ overall experience with Constant Contact, would definitely recommend. Pros The ability to track our emails in various different ways. Cons Don't really have any cons at this time. Works well for what we use. 

Rissa G.'s profile image
Rissa G. 
11 months ago

Easy to Use but could be better Pros I like the ability to create branded bulk messaging quickly and do all my editing right in the platform. Cons They changed the platform over the years and now you have less control. You used to be able to change the code right there in the email builder, even when using templates. Now you can't. Sometimes it is easier to change little things like colors or text on single words in the code but the template builder limits you and if you want a change that like, you often have to create a ne... read more

Chris P.'s profile image
Chris P. 
11 months ago

Excellent tool for tracking effectiveness of your Marketing and Email campaigns We used it a lot when it first came out and was less expensive. After not using it for a while, we gave it another go and were pleased with the results. Pros Super easy to setup, schedule, add branding, images, and best of all see the response rates. Cons Sometimes it would format pictures oddly.  

Vanessa B.'s profile image
Vanessa B. 
11 months ago

Be Creative with Constant Contact Pros The ease of use and ability to customize campaigns. Cons For what we use it for, I have no cons. I do know we are not utilizing this product to full potential. 

Nha N.'s profile image
11 months ago

Gets the job done It gets the job done for what I need to do. Pros Makes it easier for me to create email and social media marketing the same time. Cons Organizing the marketing content/campaigns categories or groups is not easy 

Verified Reviewer's profile image
Verified Reviewer 
11 months ago

Helpful for email marketing Pros Constant Contact is user friendly and allows us to generate email marketing campaigns to clients. Cons Constant Contact can be glitchy at times 

Melanie H.'s profile image
Melanie H. 
11 months ago

Great entry email marketing Pros I liked the ease of use once a campaign was set up. Drag and drop template was easy to train clients to use. I liked the analytics of email campaigns and reporting. Cons It's come a long way, but the ease of set up used to be quite complicated. We had a lot of clients move to MailChimp, but after using in 2023/2024 I find it's done a lot of work on its set up and templates. 

Greg A.'s profile image
Greg A. 
11 months ago

Constant Contact Solves Our Communication Problem Very positive... Constant Contact is helping our business to achieve valuable feedback from our fans, friends and followers Pros Product is easy to deploy and user-friendly. Cons Getting my email addresses and names initially populated took some time from a novice user. 

Verified Reviewer's profile image
Verified Reviewer 
11 months ago

Lacks flexibility, but provides strong options A great, out-of-the-box tool for small businesses and anyone needing email marketing, but does not have flexibility or customizability for true power users or designers. Pros A majority of the features necessary for email marketing are not only clearly labeled, but are easy to set up and begin implementing. Cons Customizing and fully optimizing email messages was difficult, if not impossible. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 3,183 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.