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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Daniel W.'s profile image
Daniel W. 
8 months ago

Awesome survey builder Pros Constant contact is the best survey builder tool for data collection Cons There is absolutely nothing wrong that can be pointed at it 

Anne F.'s profile image
Anne F. 
8 months ago

Great tool for DIY communication, marketing, and surveys Overall experience has been good, and it's a recommended platform, especially for small organizations Pros Ease of use, ease of deployment, options for customization Cons There are some limitations in the survey function 

Linda R.'s profile image
Linda R. 
8 months ago

Easy to Use But at Great Cost Previously, I found the support team helpful. The last call I made to support resulted in me informing them rather than vice versa. Pros CC is easy to use and has a high rate of inbox access. Cons I have to work in Incognito mode on the internet to have our email look normal. Otherwise, there are great gaps in the text. 

Angela M.'s profile image
Angela M. 
8 months ago

Easy for "non marketing" savvy staff It was very easy and I reached the targeted list very easily. Will defiantly use Constant Contact again for future outreach. Pros I felt it was very easy to set up a campaign that was specific to my immediate need. Cons I did not have any negative impact from using Constant Contact 

Bradley B.'s profile image
Bradley B. 
8 months ago

Good tool for the email marketing professional. Customer support took longer than promised to respond to issues. Pros Ease-of-deployment, link tracking setup and monitoring were good, editor made sense. Cons Mobile template design was tricky, template design options were limited. 

Nichole R.'s profile image
Nichole R. 
8 months ago

Constant Contact review Pros As someone that had no idea and had to learn this tool alone it was so easy to learn and put into play. It is beginner friendly and has many tools to help you set up email marketing and store new and old clients. Cons At times it does not auto save so you have to insure you are saving as you go.  

Craig M.'s profile image
Craig M. 
8 months ago

Is it worth the money Pros The customer support is top-notch. The program itself is easy to use. Cons Just to expensive for a small business when there are other programs that are as good just no phone support. 

Monica R.'s profile image
Monica R. 
8 months ago

New features make it worthwhile Pros We were beginning to search for something that offered more. We are loving the new features including the texting option. Cons It is a pricey subscription for our parish. We enjoy the features and use it on regular basis, though. 

Ryan P.'s profile image
Ryan P. 
8 months ago

Constant Contact, like the name says. Pros Constant Contact is used to stay connected with your customers. Cons Software can be overwhelming at first, but once you get the hang of it, you are good to go. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open on Monday at 9:00 a.m.