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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Constant Contact increased our marketing presence without spending a ton of money. A great, cheap way to increase your marketing presence. Trackable links show which recipients are actively reading and interacting with your newsletters. Pros I like the built-in templates. It's hard to choose which one to use sometimes because there are so many great options. The templates are eye-catching, and open rates are pretty high. Also, the trackable links are a great addition; being able to see how active readers are helps with desig... read more

Candace E.'s profile image
Candace E. 
6 years ago

Constant Contact provides email analytics for your business! Pros Constant Contact offers marketing tools via email for both users and administration. Constant Contact supplies users and administrators customization of emails. Constant Contact provides various options such as reporting, registering, campaigning, and customer feedback. Constant Contact has integration of software applications such as Word Press, Formstack, Facebook, MindBody, Outlook, HootSuite, and Salesforce. Constant Contact offers email marketing template... read more

Christina S.'s profile image
Christina S. 
6 years ago

Fantastic to get the word out fast to your customers. Keeping my clients in the know on whatever was going on is very important. Pros As a graphic designer and marketing manager, I love how easy it is to send a promo flyer to my existing customers. I also used this software if we had phone outages so our customers knew what was going on . Cons A way to import contacts from email address or from another list would be helpful. And the customer service is great, but they can be a little pushy.  

Ryan A.'s profile image
Ryan A. 
6 years ago

Great email campaign interface Pros I enjoy the ability to compile multiple sending lists. This is beneficial to my company and allows me to target various markets. Cons Customization of emails could be improved, definitely a good resource, but full customization of layouts, colors, and imagery could be improved. 

Carrie L.'s profile image
Carrie L. 
6 years ago

This software is great for businesses that are trying to grow in regards to social media! Pros It is easy to use and it gives you opportunity to reach a huge audience. We have many different operations and we use Constant Contact for all of them. Cons I would like more incentives for being a loyal customer. The pricing is competitive but after as many years as we have been using Constant Contact I feel we she be rewarded to some degree. 

denise U.'s profile image
denise U. 
6 years ago

Easy to use! Pros It's easy to upload lists of contacts and the customer services is very good. The reports also are little easy to understand. Cons What I like the least is that older campaigns get deleted with the time. It could use a refresh on its look & feel. 

Sherry N.'s profile image
Sherry N. 
6 years ago

An Easy Answer for Email Marketing Pros I can keep my contact lists up to date and at my fingertips, plus it's backed up in the cloud. I am able to tag contacts and customize lists and schedule posts. The designer is easy to use and looks professional. We love using it for our email campaigns and also for posting newsletters on social media. Cons Sometimes the getting the mobile view to line up correcting can be difficult, but eventually you will figure out tricks to set it up in the browser view correctly to where mobile c... read more

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Mass email marketing business, great for small companies Pros Sending out monthly newsletters is very easy and you can track open rates and click rates amongst all your contacts. Cons Pricing is higher than others and extra features often cost extra money, and some of the emails can look dated. 

Erin W.'s profile image
Erin W. 
6 years ago

Fine email marketing program, but there are better Pros Great for a small business person looking to start and grow an email list of clients. They have a WYSIWYG editor to easily make designs, but also access to the HTML of you need it for any reason. They're heavy into marketing, which is why people hear about them more than some of the other options on the market. I used it for a small business that already had an account, and it worked fine but it wasn't anything outstanding. Cons Ultimately I would not recomme... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.